Maintenance Technician

CooperZadeh Management is the property management division of Cooper Zadeh and works in conjunction with Camden Homes. Cooper Zadeh is a vertically integrated privately-owned company that is in the business of providing housing solutions to the workforce of America. Purpose of the Job: CooperZadeh Management is searching for a Maintenance Technician to join our Team. The ideal candidate will respond to service calls in a timely fashion and demonstrate a courteous, and professional attitude dealing with residents. Troubleshoot and make repairs to single family homes in one or more of the following categories: drywall, painting, carpentry, cabinets, counter tops, doors, windows, siding, fences, flooring, light plumbing, light electrical, appliances, deck repair, gutters, garage doors, pressure washing etc. as requested by Property Manager. You will assist in the Warranty Department and other departments as needed. Responsibilities:

• Personal Presentation
• Be reliable and dependable. Arrive on time and have excellent attendance. Always maintain a Professional, neat, and well-groomed appearance. Respond professionally to customers in person and via phone.
• Company Representation
• Maintain confidentiality and always show discretion. Adhere to company policies and procedures. Represent our organization in an ethical and professional manner. Maintain a complete knowledge of organizational structure, personnel names, and titles. Remain calm under pressure.
• Communications Skills
• Write well using correct grammar and spelling. Communicate verbally with confidence and clarity. Ask effective questions. Listen actively and respond with empathy. Follow instructions properly. Understand and respond to non-verbal signals.
• Adaptability
• Be able to adjust in all situations quickly and effectively if you need to. Approach to changing circumstances and new priorities. You must be able to successfully interact with diverse individuals
• Travel Time
• Be able to travel to subdivisions in cities outside of the Durant area as needed.
• Work Management
• Set priorities, plan, and organize tasks. Schedule activities accurately. Find and use resources effectively. Pay attention to detail. Complete tasks on time. Be able to rapidly re-prioritize workflow/itinerary to accommodate escalated situations
• Customer Service Orientation
• Clarify customer needs. Provide solutions and support to the customer using in-depth knowledge of company products and services. Deal effectively with difficult customers.
• Electrical
• Repair, replacement or installation of power switches, fuses, wall sockets, ceiling lights, ceiling fans, climate control systems.
• Drywall Repair
• Includes filling in small holes caused by nails and minor dings from normal wear and tear, most performed between the time a tenant vacates a unit, and a new renter assumes occupancy.
• Painting
• Includes minor touch-ups following damage repair and new coats of paint applied to unit walls between the time a tenant vacates a unit, and a new renter assumes occupancy.
• Appliance Repairs
• Includes the repair, replacement, or installation of major household appliances, such as refrigerators, dishwashers, range ovens, microwaves, washers, and dryers.
• Grounds Keeping of Vacant Homes
• Includes mowing grass, pulling weeds, trimming, and pruning trees and shrubs, watering lawns and plants, replacing light bulbs along pathways and parking areas, sweeping or raking leaves, and tidying up park or other ground covering.
• Property Inspections
• Complete Property Inspections Report via Buildium. This includes walking vacant and occupied homes.
• Maintaining HOA Common Grounds
• Includes mowing grass, pulling weeds, trimming, and pruning trees and shrubs, watering lawns and plants, replacing light bulbs along pathways and parking areas, sweeping or raking leaves, and tidying up park or other ground covering. Repairing items as requested by management.
• Rental Home Maintenance Repairs
• Respond to resident maintenance requests via email, phone or in person in a timely manner. Schedule appointments with residents to walk their home for repairs needed.
• Vendors
• Call vendors to schedule appointments for services as needed.
• Warranty Requests
• Respond to Warranty requests via email, phone or in person in a timely manner. Schedule appointments to walk their home for claims that were reported, if still under warranty either complete the work needed yourself, call the vendor if still under their warranty and notify Property Management of the outcome.
• Miscellaneous
• Special Projects for other departments assigned by leadership, Property Management or Partners. This could include removing and installing signage for new developments, installing, or uninstalling temporary appliances, moving furniture from model to model, picking up supplies, coming to the corporate office for repairs, putting furniture together etc...

Competencies (What skills, background, education, or training is necessary to accomplish this role) To accomplish this role the candidate must obtain the following skills:

• Customer service must be always provided – phone, email and in person
• Extremely organized, detailed, well kept, fast paced and responsible.
• Professional written and verbal communication skills
• Computer Skills-Microsoft, Outlook, Internet Resourceful/ problem solving skills
• Must have courteous demeanor clean driving record and no criminal background.
• Mobile phone & vehicle GPS app experience.
• Flexible schedule with the ability to work overtime
• Careful driving- prohibited to text or get distracted while driving and follow all traffic rules.
• Ability to lift a minimum of 40 lbs.

What we provide:

• Competitive compensation
• Employee Housing Discount Program
• 100% of Health Insurance, Vision, Dental, Life Insurance - Individual and Family
• Short-Term Disability, Long-Term Disability
• Unlimited PTO
• After completing the Application Form, please proceed to complete the Candidate Survey to continue with the hiring process. You must complete the Candidate Survey to move on to the next hiring step.

Who We Are: Camden Homes and CooperZadeh Management are the construction and property management divisions of Cooper Zadeh; a vertically integrated privately-owned company that is in the business of providing housing solutions to the workforce of America. For more than 20 years, we have been achieving the goal of changing people's lives one house at a time. To help fulfill the American dream of becoming a homeowner, we build quality homes and sell them at an affordable price. We believe our people play a major role in our success, and to continue this our company follows and believes in 6 Core Values. Teamwork Makes the Dream Work, Go All-In, Always Do the Right Thing, Sweat the Small Stuff, Create Happy Energy, Deliver "WOW". We are proud to be an equal opportunity employer. CooperZadeh Management highly respects and welcomes diversity and believes it to enhance the community we live and work in. Our applicants will not be considered for the positions based on their race, ethnicity, national origin, sex, sexual orientation, gender identity, age, disability, religion, or any other characteristic that is protected by the law.