Training & Development Manager

Hays Electrical Services
Houston, TX

Training & Development Manager

FLSA: Exempt Category: Full-Time

Reports To: VP, HR Location: Houston, TX

Position Overview:
The Training & Development Manager is responsible for the design, implementation, and oversight of training
programs that ensure a safe, skilled, and compliant workforce, as well as direct management of the Training
Team. This role focuses on workforce readiness, skill development, supervisor capability, regulatory training,
and career development. The Training & Development Manager partners closely with Operations, Safety, and
HR to ensure training directly supports productivity, safety outcomes, and talent pipeline sustainability.
This is a hands-on execution focused role with measurable impact on employee performance and
compliance.
Essential Job Duties:
Training Team Leadership
• Directly manage and develop the Training Specialist and Training Coordinator roles.
• Set clear performance expectations, priorities, and accountability for training delivery, logistics, and
documentation.
• Conduct regular 1:1s, development planning, and performance reviews for team members.
• Coach the Training Specialist on curriculum design, facilitation quality, and continuous
improvement.
• Guide the Training Coordinator on scheduling, tracking, LMS administration, and compliance
documentation.
• Standardize training processes, templates, and quality standards across all programs.
• Lead the development of an annual and quarterly training plan, translating it into executable work for
the Training Specialist and Training Coordinator.
• Assign projects, deliverables, and tasks to ensure clear accountability and execution timelines.
• Ensure handoff between design/development/execution (Specialist) and logistics (Coordinator) are
clean and timely.
• Manage team workload effectively to ensure operational and compliance deadlines are met.
Training Strategy & Program Management
• Develop and maintain a comprehensive training strategy aligned to operational needs, safety
requirements, and workforce planning.
• Oversee a variety of training programs for field and office employees.
• Build structured learning pathways that align with established career paths.
• Oversee day-to-day execution of training programs through the Training Specialist and Training
Coordinator.
• Review and approve training schedules, materials, and delivery methods.
• Ensure training records, certifications, and compliance documentation are accurate, current, and
audit ready.
• Act as escalation point for training gaps, scheduling conflicts, and compliance risk.
• Partner with Safety leadership to reinforce a strong safety culture through training.
• Design and deliver leadership training for foreman and supervisors such as communication,
accountability, and leadership.
• Support onboarding and readiness training for new supervisors and project leaders. Reinforce
company standards, policies, and expectations through training.
Measurement & Continuous Improvement
• Develop training evaluation surveys to monitor and assess training effectiveness and engagement.
• Track training completion, effectiveness, and ROI.
• Use data to improve curriculum, improve delivery, and create business cases for new training
programs.
• Oversee the LMS to ensure the content library is accurate and accessible to learners.
• Prepare training dashboards and reports for leadership and managers.
Role Competencies:
• Coaching and Team Development
• Attention to Detail
• Communicate Professionally and Effectively Verbally and in Writing
• Accountability & Execution
• Time Management & Prioritization
• Dealing with Ambiguity
• Discretion & Confidentiality
• Data Interpretation
• Customer Service Mindset
• Active Curiosity
Environment, Physical & Mental Activities:
The incumbent is in a non-confined office-type setting in which they are free to move about at will. It may
include some minor annoyances such as noise, odors, drafts, etc.
The incumbent, while performing this position, spends time writing, speaking, listening, lifting (up to 10
pounds), driving, carrying, seeing (such as close, color, and peripheral vision, depth perception, and adjusted
focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.
The incumbent for this position may operate any or all of the following: personal computer, cellular
telephone, printer, fax, and other standard office equipment.
The incumbent in this position must be able to accommodate reading documents or instruments, detailed
work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written
communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions.
The work environment characteristics, physical, and mental demands described here are representative of
those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of this job.
Position Requirements:
Minimum Qualifications
• Bachelor’s degree in HR, Training & Development, Construction Management or related field, or equivalent experience.
• 5 years of experience in training or workforce development with 3 years of direct people management
experience.
• Deep understanding of the principles of adult learning.
• Prior experience working in the construction industry.
• Strong project management and facilitation skills.
• LMS administration experience.
• Advanced skills Microsoft Office skills.
• Tech savvy.
Preferred Qualifications
• Prior experience developing and delivering training in a multi-site environment.
• Prior knowledge of apprenticeship programs.
• Prior experience using Articulate 360, Adobe Captivate, or other similar platform for creating learning
content.

Management reserves the right to change this position description at any time according to business needs.

Posted 2026-02-18

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