CSR-Order Entry Administrator

Join a fast-paced manufacturing team where your attention to detail and customer-first mindset will keep operations running smoothly. As the first point of contact for order fulfillment, you'll play a critical role in ensuring customer satisfaction from quote to delivery.

CSR - ORDER ENTRY ADMINISTRATOR

Location Euless, TX 76040 | Onsite

Compensation & Schedule

• $18.00/hr to start; potential pay increase upon permanent hire

• Monday–Friday, 8:00 AM to 4:30 PM

• W2

• Start date: ASAP

ROLE IMPACT

The CSR - Order Entry Administrator ensures end-to-end order fulfillment accuracy by coordinating between customers, production, and internal teams. This role is pivotal in confirming material availability, processing quotes and orders, and delivering exceptional customer communication for a seamless order lifecycle.

KEY RESPONSIBILITIES

• Receive and enter customer quotes/orders in ERP and confirm delivery timelines

• Track shipments, update customers, and provide order acknowledgments

• Use CRM to manage contacts, document interactions, and track communication

• Coordinate with Production and Scheduling teams for accurate lead times

• Address customer inquiries, RMAs, and non-conformance issues professionally

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent

• 2+ years’ experience in customer service, preferably in a manufacturing setting

• Detail-oriented data entry skills

• Strong communication, math, and problem-solving skills

CORE TOOLS & SYSTEMS

• ERP/CRM systems

• Microsoft Office Suite (Word, Excel, Outlook)

• Scheduler tool

• Purchase Requisition Process

PREFERRED SKILLS

• Experience reading/interpreting technical drawings

• Familiarity with manufacturing workflows

• Bilingual communication skills

LEGAL NOTICE

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