Hospitality Manager - Front of House Manager
- Set up and run hiring events to keep up with venue staffing needs.
- Collaborate with department heads to identify specific training gaps or needs for hospitality staff.
- Deliver engaging training programs for managers and associates.
- Organization and inventory of training materials, manuals, and resources to support training initiatives.
- Evaluate the effectiveness of training programs through assessments and feedback, making improvements as necessary.
- Coordinate and schedule training sessions to ensure all staff receive proper training.
- Monitor the performance and progress of trainees, providing coaching and additional support when required.
- Stay updated on industry trends and best practices in hospitality training.
- Bachelor's degree in Hospitality Management, Training & Development, or a related field; Master's degree is a plus.
- Proven experience as a Training Manager in the hospitality industry.
- Excellent knowledge of hospitality principles, guest service, and etiquette.
- Effective communication and interpersonal skills.
- Experience with learning management systems (LMS) is preferred.
- Ability to assess training needs and develop customized training solutions.
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