Bartender

Job Description

Job Description

Benefits:

• Fun Work Environement
• Employee discounts
• Flexible schedule

Job Summary:

The Bartender is responsible for efficiently serving beer and other beverages to guests in a fast-paced, entertainment-focused environment. This role emphasizes strong customer service and teamwork. Bartenders are expected to maintain a clean and organized service area, follow all alcohol service and safety regulations, and contribute to a fun and welcoming guest experience. The Bartender may also occasionally assist with cashier, reception, or food runner duties as needed.

Key Responsibilities:

• Drink Preparation & Service:
  • Prepare and serve alcoholic drinks according to the menu and customer specifications.
  • Take orders from guests and provide timely, courteous, and accurate service.
  • Ensure all drinks are served according to established standards, presentations, and company guidelines.
  • Recommend drinks based on customer preferences and provide suggestions for pairings.
• Customer Service:
  • Engage with guests in a friendly, professional manner to enhance their experience.
  • Handle guest complaints or concerns promptly and professionally, ensuring customer satisfaction.
  • Create a welcoming atmosphere by maintaining a positive attitude and fostering a good rapport with patrons.
• Point of Sales & Transactions:
  • Accurately take drink orders, process payments, and operate the cash register.
  • Ensure all financial transactions are handled efficiently and securely.
  • Upsell and promote drink specials, events, and other offerings to maximize sales.
• Bar Maintenance & Organization:
  • Ensure the bar area is clean, organized, and stocked with all necessary supplies.
  • Clean utensils and equipment used at the bar.
  • Restock the bar with garnishes, and other supplies as needed.
  • Monitor and replenish inventory, reporting any shortages to the Bar Manager.
• Compliance & Safety:
  • Ensure compliance with local, state, and federal regulations regarding the service of alcohol.
    Monitor the behavior of guests and refuse service to intoxicated individuals as needed.
    • Follow all health and safety regulations regarding the safe handling of food, alcohol, and equipment.

• Additional Duties:
  • Occasionally perform cashier duties, including processing payments, handling transactions, and operating the cash register
  • Assist with reception duties, including greeting and directing guests, and answering phone calls.
  • Serve food to guests as a food runner, ensuring food items are delivered promptly and presented attractively.

• Skills & Qualifications:
  • Previous experience as a bartender or in the food and beverage industry is preferred.
  • Knowledge of bartending techniques and presentation.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment while maintaining a high level of service.
  • Must have a valid TABC (Texas Alcoholic Beverage Commission) certification or the ability to obtain one.
  • Must have a valid Food Handlers card or the ability to obtain one.
  • Ability to stand for long periods and lift up to 30 lbs. (e.g., stock bottles, trays).
  • Strong attention to detail and organizational skills.
  • Ability to work evenings, weekends, and holidays as required.

• Physical Demands:
  • Ability to stand and walk for extended periods.
  • Ability to lift, carry, and move up to 30 lbs. (e.g., bottles, kegs, food items).
  • Manual dexterity for preparing and serving drinks and handling cashier transactions.
  • Must be able to work in a loud, fast-paced environment with multiple distractions.

• Working Conditions:
  • Work in a busy bar setting, often in a loud environment with high customer volume.
  • Flexible hours, including evenings, weekends, and holidays, to accommodate peak service times.
  • Occasional late-night shifts, depending on business needs.
  • Exposure to varying temperatures and occasional physical labor (e.g., stocking, cleaning, food running).
  • Work with food and alcohol, adhering to strict health and safety standards.
  • Occasional shifts where additional duties, such as cashier, reception, or food running, will be required.