Senior Account Manager - Gaming (Austin)

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys an integrity focused, fast-paced, entrepreneurial, innovative, vibrant environment? Then we'd like to hear from you!

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, subtitling and dubbing, multicultural marketing, website globalization, legal support, and any kind of technology solution.

That’s enough about us – what about you? We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path for career and personal development and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head under pressure and really owning your role, taking responsibility for your clients and their business success.

The main focus of the role is to utilise your existing knowledge and experience of the gaming industry to support existing business relationships and also develop new accounts.

Key position responsibilities:

• Develop prospective clients through several strategies including internet sourcing, trade show lists, referrals, various professional directories and personal investigation

• Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)

• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio

• Creatively problem solve to improve current new business development strategy

• Negotiate rates and deadlines with prospective and current clients

• Educate prospective and existing clients regarding our services, including TransPerfect’s rates, turnaround time and competitors’ information

• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product

• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

• Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data

Essential skills required:

• Commit to a high level of integrity and service

• Deliver quality work

• Service focused with a desire to exceed clients’ expectations

• Owning your performance and taking responsibility

• Multitask and work with a sense of urgency in a fast-paced environment

• Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect

• Work well in a team with people from a variety of different backgrounds and cultures

• Build and maintain strategic relationships with clients and co-workers

• Celebrate diversity and embrace new ideas and differing perspectives

• Be financially responsible and make sound financial decisions

• Take active measures to achieve results and solve problems

Essential experience required:

• Bachelor’s Degree or equivalent experience

• Minimum 2 years successful sales experience within the gaming industry

• Superior communication skills

TransPerfect values equal opportunities. Applicants are therefore considered regardless of their age, gender, race, ethnic origin, skin colour, religion, belief, descent, genes, disabilities, sexual orientation, marital status or other characteristics worthy of protection. Applicants with disabilities are welcome and encouraged. If you experience any issues with your application process or require assistance please contact [email protected].

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