HR Business Advisor

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement:

Hybrid

Why Join Crowley?

This professional will drive business results by partnering with leaders to deliver proactive, data driven HR solutions that strengthen workforce effectiveness and support informed decision making. Make a measurable impact by resolving employee relations matters, guiding leaders through complex performance and conduct issues, and fostering a culture of engagement and accountability. Enable talent and organizational success by supporting compensation, performance, and talent management processes that attract, retain, and develop top talent. Create consistency and trust across geographically diverse teams by delivering hands on HR support across Puerto Rico and multiple U.S. states, leveraging bilingual fluency in English and Spanish.

What You'll Do:

Responsible for working closely with our Centers of Excellence (COE), this role will provide consultation and expertise in all areas of Human Resources in support of Crowley’s People Strategy across all Crowley locations. The role is located in Puerto Rico and will provide HR support locally as well as in multiple US states and internationally in Central America.

Key Responsibilities:

• Provide consulting support to business leaders and ensure a smooth execution of day-to-day HR related activities. Develop, interpret, and act on reporting information/analytics on people data to support and drive effective business decision making.
• Support employee relations issues concerning performance and conduct, including leading some investigations, consequence management, and lessons learned. Assist managers in creating an environment that is conducive to employee engagement.
• Support HR Business Partners with talent management and performance improvement processes. Provide support to compensation processes such as the annual fixed pay and variable pay exercises, off cycle adjustments, compensation audits, recognition and retention awards.
• Complete requests for terminations, restructuring and off boarding. Implement continuous process improvement through a collaborative culture. Maintain regular contact with employees and managers as needed to stay aware of concerns and respond to questions in a timely manner.
• This role requires providing support locally at both locations in Puerto Rico and remote support to multiple states is required and some travel may be required, including to Central America. Must be bi-lingual (English and Spanish).

Education & Credentials:

Bachelor’s degree in business administration, human resources management, finance or a related field; or equivalent combination of post high school education and equivalent work experience. PHR or other HR Certification preferred.

Experience:

3 - 5 years of relevant HR experience. Multi-state HR experience is preferred. International HR experience is a plus.

Technical Skills:

Proficient with Microsoft Office products, including Excel, Outlook, Word and PowerPoint.

Other:

Ability to travel domestically and internationally as necessary.

Competencies:

Ability to communicate effectively verbally and in writing at all levels of the organization. Ability to multi-task and pivot quickly with changing requirements. Ability to identify and/or document existing and new processes as well as evaluate their effectiveness, develop improvements and/or recommend changes or alternatives. Ability to interpret and apply related federal, state and local laws, ordinances, rules and regulations related to the administration of human resources/labor relations. Ability to manage conflict and demonstrate the courage to challenge organizational thinking and the status quo. Exercises a high degree of confidentiality with sensitive information. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to effectively manage multiple projects that may vary in nature and scope. Ability to identify and/or document existing and new trends, as well as evaluate and predict the impact on the organization.

Job Scope:

Position impacts the entire organization.

Working Conditions:

Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time. Periodic travel to domestic and international locations.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.