Center Administrator

Job Description

Job Description

Job Description

Center Administrator

Pay: $22 an hour

JOB OVERVIEW:

At the highest level, all employees of Spectrum of Hope must be enthusiastic, entrepreneurial, and committed to performing their job in an ethical and proper manner. The Clinic Administrator is responsible for the day-to-day operations management and overall organization of the clinic.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The ideal candidate will possess the following:

• Experience working in a medical office or similar practice.
• Ability to understand and interpret policies and regulations.
• Ability to prepare documents as requested under timelines.
• Ability to examine documents for accuracy and completeness.
• Ability to communicate effectively in writing, phone, and in person and works well with others.
• Experience and proficiency in Microsoft excel.
• One to two years of experience in a medical or similar office setting is preferred.

Duties will include:

• Answering phone and greeting incoming clients and children in a friendly and engaging manner.
• Obtaining new and ongoing authorizations from insurance companies.
• Maintaining a current waitlist and communicating with families on the waitlist.
• Maintaining staff credentialing with insurance companies.
• Generate invoices and monitor accounts receivable.
• Maintaining HIPAA standards of client confidentiality.
• Opening and closing clinic.
• Submission of new and ongoing authorizations with insurance companies
• Light cleaning and sanitizing of clinic toys and materials as needed.
• Other administrative tasks as assigned by the Regional Director.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

LANGUAGE SKILLS:

Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with groups of people such as other departments and communicate known concepts. Ability to present to a group of departments.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Additionally, the employee must be able to lift about 20 pounds.

WORK ENVIRONMENT:

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines .

ESSENTIAL COMPETENCIES:

Must have intermediate working knowledge of the full Microsoft Office Suite.

Demonstrated time management abilities.

Must take initiative to make improvements where needed and provide feedback to leadership regarding the clinic operations.

Must have impeccable communication skills and be able to communicate efficiently with employees at all levels of the organization as well as parents and clients.

MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum of a high school diploma (or equivalent) and 2 years of management experience required. However, a combination of experience and/or education will be taken into consideration.

Bachelors degree in business or related field preferred.