Medical Receptionist - Woodlands FLOAT

Job Description

Job Description

If you have experience as a Medical Receptionist and a passion for women's health, we have an exciting opportunity for you! This role welcomes patients with a warm greeting, assists with patient requests for services and related inquiries, and operates necessary front office equipment to ensure high-quality patient relations.

Hours: 7:45am through 5:00pm, Monday - Friday.

Location: This position is BASED at The Woodlands and will float, as needed, to our other Houston area locations

Essential Responsibilities:

• Answer incoming calls, direct them appropriately, and assist patients as needed—ensuring consistent communication between the lab, onsite physician, and staff, while upholding our standards for patient care and confidentiality.

• Schedule and confirm patient appointments, follow-up visits, and physician referrals.

• Verify insurance benefits when necessary.

• Professionally handle phone inquiries and route calls to the appropriate personnel.

• Welcome and assist visitors, determine the purpose of their visit, and guide them to the appropriate staff member.

• Maintain and update medical charts, reports, and correspondence accurately.

• Conduct patient interviews to complete insurance documentation and privacy forms.

• Perform additional duties, special projects, or tasks as assigned.

Education and skills necessary:

• High School Diploma is required
• Two (2) years of Medical Administrative or Call Center experience required
• EMR experience preferred
• Bilingual - Spanish a PLUS!

Why You'll Love Working Here – Our Amazing Benefits:

???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

????️‍????️‍????️‍???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

???? Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

???? Rewards for Connections: Earn extra money with our Employee Referral Program —your network is invaluable!

???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

???? Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

???? Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.