Operations Supervisor
WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies, with the operational expertise and financial resources to serve the Midwest's energy needs safely, reliably and responsibly. Our subsidiaries focus on reliable service, customer satisfaction and shareholder value. Together, we provide energy services to more than 4.5 million customers in Wisconsin, Illinois, Michigan and Minnesota. Our combined assets allow operating efficiencies across 70,600 miles of electric distribution lines, 50,700 miles of natural gas distribution and transmission lines, and 7,100 megawatts of reliable power plant capacity. Our family of companies is committed to delivering world-class reliability and the very best customer care anywhere. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. Job Summary The Operations Supervisor manages internal resources, external contracted resources and business applications/processes based on the need of the business unit. This includes (but not limited to) supervisory tasks in Electric Operations related to construction, design, planning, and scheduling. This position is responsible for overseeing the construction or maintenance activities related to the company’s transmission and distribution infrastructure within an assigned area. The Operations Supervisor ensures that all customers’ needs are met in a safe, efficient and timely manner through the effective management/utilization of personnel, equipment, and materials.Job Responsibilities
- Supervisory tasks in Electric Operations related to construction, design, planning, and scheduling for WPS electric transmission and distribution systems
- Collaborate with the contracted companies in order to achieve the best results for projects throughout their assigned area
- Their first concern is to ensure the safety of employees, customers, and contractors during all work applications
- Plan, coordinate and conduct safety meetings to communicate safety requirements, updates and training required
- Manage work assignments to minimize overtime and costs while maintaining optimal customer service
- Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations
- Evaluate performance, coach, develop and conduct annual performance reviews with individual employees
- Good working knowledge of union contracts and employee relationship building
- Ability to establish and maintain good working relationships with employees, contractors, and community groups
- The Operations Supervisor may be rotated to other work areas/functions within Customer Operations in order to address workload demands, gain valuable experience, and to develop an understanding and appreciation for other parts of the organizationMinimum Qualifications
- High School Diploma, HSED, or GED
- Valid Driver’s License
- A minimum of five years’ experience in a distribution/construction operations trade and/or five to ten years of experience in supervision of direct reports
- Ability to establish good working relationships with employees, contractors and community groups
- Ability to attain a good working knowledge of union contractsPreferred Qualifications
- Previous experience working at an Electric Utility
- Previous experience working as a Line Apprentice/Line Journeyman
- Previous experience in a formal leadership role with the ability to effectively manage people and resources
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