Remote Customer Solutions Associate
Job Description
Job Description
Overview
We are seeking a detail-oriented and tech-savvy Remote Customer Solutions Associate to provide exceptional support to our customers. In this remote role, you’ll assist clients via phone, email, and chat, helping them navigate processes, resolve issues, and ensure a smooth, positive experience.
Responsibilities
- Handle inbound customer inquiries through phone, email, and chat
- Provide guidance on procedures, forms, and account updates
- Accurately document customer interactions and solutions in the CRM
- Collaborate with internal teams to resolve customer concerns efficiently
- Deliver timely follow-ups and proactive status updates
- Maintain professionalism and empathy in every interaction
Qualifications
- Previous experience in customer service or support preferred but not required
- Excellent verbal and written communication skills
- Comfortable using Google Workspace, CRM platforms, and Adobe PDF tools
- Strong attention to detail and organizational skills
- Reliable internet connection and a quiet home office setup
Top Attributes
- Empathetic and solution-focused
- Detail-oriented and organized
- Tech-savvy and eager to learn
Benefits
- $24 per hour
- Health insurance (full-time employees)
- Company-provided equipment
- Training and continuous team support
Company Description
We are a growing company looking to hire motivated individuals!
Company Description
We are a growing company looking to hire motivated individuals!
Recommended Jobs
HOUSEKEEPER (FULL TIME AND PART TIME)
We are hiring immediately for full time and part time HOUSEKEEPER positions. Address : Ascension Providence Hospital - 6901 Medical Parkway, Waco, TX 76712. Note: online applications acc…
Open Rank Professor - Chemistry
Job Summary The Department of Chemistry and Biochemistry in the College of Science, the University of Texas at Arlington, invites applications for an Assistant, Associate or Full Professor in the b…
Assistant Manager #1163
Looking for a job that moves you forward? Jimmy John's is hiring Assistant Managers in #1163 - Elm. Apply today! Assistant Manager Benefits Starting at $15.00 per hour + Tips Bonus plan He…
Sr. Environmental Specialist
Job DescriptionJob Description Job Description The Sr. Environmental Specialist primary duties are managing site’s solid waste and supporting the QC lab operations. Responsible for complying…
Patient Access Center Representative - Central Scheduling (Katy)
At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigne…
UX Designer & Developer
We are seeking a UX Designer to join our team and play a key role in crafting intuitive, user-friendly experiences for our platform. This role requires strong expertise in user research, wireframin…
Cloud Data & Analytics Senior Manager (Insurance) Save for Later Remove job
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus…
Service Technician Level 2
The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. They will have an ASE certificate and great communication skills. What we offer: * C…
Billing Coordinator
Description We are a multiple-site, private practice dermatology group in need of a qualified billing coordinator to join our team. The successful candidate will be a detailed, team-oriented bill…
Shipping & Receiving Clerk
DESCRIPTION The Shipping and Receiving Clerk verifies and keeps records on incoming and outgoing shipments, verifies the quantity of items received, and prepares items for shipment. Applicant shou…