Branch Manager

About This Role

Join one of our clients and you’ll have the opportunity to grow professionally and shape your branch’s success in a fast-paced, high-performing environment. This is an in-person role offering immediate engagement and the ability to influence outcomes every day.

It’s an exciting time to be part of the team! You’ll join a global organization committed to innovation, inclusivity, and professional growth. With over 30,000 colleagues worldwide, you’ll benefit from a culture that values individuality, empowers career development, and rewards performance. Make an impact where it matters most while enjoying work-life balance and a comprehensive benefits package.

Benefits

• In-person work arrangement
• Career growth and professional development opportunities
• Medical, dental, and vision coverage
• Paid time off (up to 152 hours PTO), 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks Paid Parental Leave
• Retirement plans including 401(k) or deferred compensation plan
• Additional perks: wellness programs, commuter benefits, term life & AD&D insurance, short- and long-term disability coverage

What You’ll Need

• High school diploma or equivalent; 5+ years relevant work experience
• 2+ years direct sales experience with measurable success; personnel services experience preferred
• 1+ year supervisory/management experience in a sales or service-oriented environment
• Strong communication skills, both written and verbal
• Ability to build effective relationships across all organizational levels
• Knowledge of labor and employment laws
• Excellent organizational and planning skills, with ability to manage multiple priorities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• People management and coaching skills, with a focus on performance development

What You’ll Do

Growing & Retaining Accounts

• Develop and execute plans to grow existing accounts and secure new clients
• Maintain high client satisfaction through regular communication and business reviews
• Serve as escalation point for client, operations, and HR inquiries
• Analyze client feedback and identify opportunities for account growth
• Prepare and present monthly/quarterly business reviews to leadership
• Manage pay and bill rates, credit checks, and contract negotiations

Branch & Team Management

• Recruit, train, and mentor branch staff to meet performance goals
• Oversee branch P&L, budgets, and cost-control measures
• Implement process improvements to optimize service and reduce costs
• Conduct branch audits, monitor KPIs, and facilitate regular performance reviews
• Foster a positive and engaging work environment measured by Peakon scores
• Support recruiting initiatives and participate in candidate sourcing as needed

Operational Excellence

• Ensure compliance with federal, state, and local regulations
• Manage collections, accounts receivable, and risk assessments
• Maintain accurate systems for T&C renewals and workforce tracking
• Collaborate with sales and leadership teams to align business strategy with branch operations