Director, Quality Assurance
- Define and execute the annual Quality strategy aligned with plant and company objectives.
- Lead all site quality functions: quality engineering, inspection, supplier quality, customer quality and after-sales support.
- Own and continuously improve the Quality Management System (QMS), ensuring ISO compliance and audit readiness.
- Establish and enforce quality control plans from incoming materials through production, testing, and shipment.
- Drive root cause analysis, CAPA execution, and continuous improvement initiatives.
- Lead supplier quality programs, including audits, performance reviews corrective actions, and incoming inspections.
- Serve as primary quality interface for customers, supporting audits, inspections, and field performance issues.
- Investigate and resolve customer complaints and major quality incidents; verify corrective actions effectiveness.
- Partner with Manufacturing, Supply Chain, R&D, and Operations to proactively mitigate risk and support new product introductions.
- Build and develop a strong quality team through hiring, coaching, and capability development.
- Product certification and raw material certification management in global supplies qualification strategies.
- Define and monitor executive-level KPIs (PPM, FPY, warranty rate, escape rate, audit score, etc.)
- Quality budget planning and control.
- Operationally grounded and comfortable on the factory floor.
- Decisive, structured, and data-driven.
- Able to influence senior leadership.
- Experienced in interacting with key customers at executive level.
- Experienced in preventing issues, not just reacting to them.
- Strong cross-functional leader, who can influence without slowing operations.
- Committed to building scalable systems, not one-ff fixes.
- Bachelor's degree in Engineering, or related technical discipline (Materials, Mechanical, Electrical, Chemical preferred).
- 8+ years of quality leadership experience in manufacturing.
- 5+ years in photovoltaic/solar module manufacturing or closely related advanced manufacturing.
- Deep understanding of PV module processes, failure modes, and corrective methodologies.
- Strong working knowledge of ISO 9001 (required) ISO 14001, ISO 45001., IATF 1649 preferred.
- Regulatory compliance (UL 61730, IEC 617301, IEC 61215, OSHA, etc.).
- Hands-on expertise with Six Sigma, SPC, 8D, CAPA, and core quality tools.
- Proven experience in supplier quality, customer audits, and after-sales quality support.
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