MCF-S (AFC) / VTC/Conference System Field Service Representative (FSR)
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
Job Description
Electronics Technician Maintenance I:
Seize your opportunity to make a personal impact as an Electronics Technician Maintenance I, supporting Army Futures Command. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
● Assist users with set up, connections, and scheduling of rooms containing presentation and conferencing systems.
● Provides operational users with an ability to access and share real time Common Operational Picture (COPs), enabling immediate decision making during real world operations.
● This forms the backbone that provides the operators with situational awareness for effective execution of missions. WHAT YOU’LL NEED TO SUCCEED:
● Education: AA Degree (will consider other combinations of years of experience and education/certifications in lieu of a degree)
● Required Experience: 3+ years of related experience
● Security Clearance Level: Secret
Required Skills and Abilities:
● Have familiarity with Crestron Audio/Visual systems and Cisco video teleconferencing devices (VTC).
● Have the ability to troubleshoot basic connectivity issues while assisting users with setting up equipment for calls and presentations.
● Previous experience with video walls, touchpanels, A/V peripherals and understanding connectivity, configuration, and functionality with the ability to identify and resolve user issues.
● Ability to utilize MS Office programs to develop reports, trackers, etc.
● Knowledge of the setup and configuration of Microsoft Teams.
● Superb customer service and communication skills.
● Ability to lift, bend, and carry up to 40lbs.
● Potential for early/late days to accommodate customer requirements.
● Potential for weekend support (minimally).
Location:
● Army Futures Command, Austin, TX
(minimal travel required).
#GDIT
#GDITPriority
Work Requirements
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
Travel Required
10-25%
Citizenship
U.S. Citizenship Required
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