Talent Business Partner

Reporting to the Senior Manager, Talent Business Partner, you, as the Talent Business Partner (TBP), will lead all aspects of strategic HR support for your designated region within the company. In this role, you will act as a consultant, collaborating with the Director and management team on human resource-related matters. While serving as the primary point of contact for all people-related issues, your focus will include areas such as Talent Management, HR metrics, identifying Training and Development opportunities, Compensation and Benefits, and legal compliance. As the TBP, you will possess a deep understanding of the business beyond your HR responsibilities and actively influence your region's operations to ensure successful outcomes.

This role is also eligible to sit in the following location(s): San Antonio, TX

Areas that play to your strengths

All the responsibilities we'll trust you with:

• Deliver a comprehensive range of HR generalist services to managers and employees, with a focus on employee relations, compliance, benefits administration, recruitment, and the implementation of HR programs.

  Assume direct responsibility for ensuring knowledge, application, and compliance with current labor laws, regulations, and policies.

  Provide guidance on addressing complex organizational and personnel-related issues, including managing employee relations, conducting investigations, providing counseling and documentation, and overseeing termination processes.

  Collaborate with the Director of Sales & Distribution and the Training & Development team to identify and address regional training needs.

  Partner with Talent Acquisition to oversee full life-cycle recruiting, including participating in the selection process for regional management positions.

  Advise managers on the performance management process to help achieve team goals, ensuring evaluations and recommendations are completed in accordance with guidelines.

  Participate in monthly regional business reviews to present HR metrics and identify areas for improvement.

  Manage all employee leave of absence processes, including ensuring proper documentation and notifications are handled appropriately through leave administration.

  Work with managers to develop short- and long-term staffing strategies aimed at supporting key organizational metrics such as cost-per-hire, time-to-fill, and customer satisfaction.

  Train management on essential topics such as interviewing techniques, sexual harassment prevention, and management fundamentals.

  Build business acumen to understand and support the operational needs of the organization, providing integrated and strategic HR solutions.

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• Hold a Bachelor's degree.
• 7+ years of progressive Human Resources experience within a multi-site organization, including at least 3 years of strategic partnership experience.
• Demonstrated ability to collaborate and adapt national strategies to local or regional needs.
• Proven experience in maintaining strict confidentiality of sensitive information.
• Ability to understand and align business priorities while integrating the Human Resources value proposition and strategies to address organizational needs.
• A cooperative team player who leverages external expertise to establish best practices.
• Capable of managing both local and national projects effectively.
• Skilled in identifying trends and recommending actionable solutions to enhance employee engagement, performance, and talent retention.
• Possess a creative mindset with demonstrated experience in implementing innovative ideas and evaluating their outcomes.
• Up-to-date knowledge of current regulations, industry trends, practices, developments, and applicable laws pertaining to Human Resources issues.
• Fluent in English; proficiency in additional languages is considered an advantage.

• Travel 40-50%
• Permanent
• Benefits eligible