E-COM CUSTOMER SERVICE
- Respond to customer inquiries via live chat, email, social media, and phone calls in a timely and professional manner.
- Maintain a positive and empathetic attitude toward customers at all times.
- Track shipments and follow up with logistics partners to resolve delivery issues or delays.
- Support the e-commerce team in promotional campaigns, flash sales, and seasonal events.
- Monitor customer feedback and review ratings on online platforms to maintain brand reputation.
- Prepare daily/weekly reports on customer inquiries, complaints, and order fulfillment status.
; JOB REQUIREMENTS:
- Minimum Diploma or Degree in Business Administration, Marketing, Communications, or related field.
- Good command of English, Bahasa Malaysia, OR Mandarin
- Adaptable to fast-paced environments.
Recommended Jobs
Senior IT Project Manager (Agile, SDLC, Enterprise)
Skills: SDLC artifacts, Agile, Enterprise, Project Manager, PMP Project Manager (PMP Certified) Job Overview The Client seeking a highly experienced Project Manager (PM) to lead and support…
Urgent Care Veterinarian
VMC of The Woodlandsis seeking afull-time Urgent Care Veterinarianto join our collaborative and compassionate hospital. Why Choose Us? At VMC of The Woodlands, we take pride in our 30+ years of excell…
Seasonal Stockroom Associate
Coach is seeking a Seasonal Stockroom Associate in Houston, TX to manage inventory and support retail operations. This role involves ensuring stockroom organization, assisting with inventory counts, a…
DevOps Engineer
Why Ryan? • Hybrid Work Options • Award-Winning Culture • Generous Personal Time Off (PTO) Benefits • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) • Monthly Gym Membership Reimbu…
Sales Associate
Coach is seeking a Sales Associate in Houston to provide exceptional customer service and drive sales in a luxury retail setting. The role involves engaging with customers, maintaining visual standard…
[Active Hring] Data Engineer
The Houston Texans are in a season of growth and are seeking an individual for the position of Data Engineer. Our Texans Teammate Habits: Dedication to the team Be adaptable Passion for work …
Operations Associate
Sephora in Friendswood, TX is seeking an Operations Associate to ensure smooth store operations. This part-time role involves inventory management, visual merchandising, and delivering exceptional cli…
Emergency Medicine Advanced Practice Clinician in Paris, TX
Do you currently have emergency medicine (EM) experience? If so, come grow your career with TeamHealth and this exciting opportunity for a nurse practitioner (NP) or physician assistant (PA) to join …
Shift Leader
"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owner…
Front Desk Agent
Grow Your Career with Flynn Hospitality At Flynn Hospitality, we’re not just in the hotel business — we’re in the people business. Our mission? To become the premier hotel franchise operator in the…