Director of Risk Management

OnTrac is hiring a Director of Risk Management!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast‑paced environment, and excel at problem‑solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same‑day and next‑day delivery services in the U.S. for premier e‑commerce and product‑supply businesses, including five of the largest retailers in the U.S.

Location: Remote

Pay: $156,000 - $234,000 annually, depending on experience

Shift: Monday - Friday, 8:00 am – 5:00 pm (hours subject to change based on the needs of the business)

Employment Logistics

The Director of Risk Management sets the enterprise risk strategy and integrates it with broader organizational goals. This role directs Property & Casualty insurance programs, leads enterprise risk management (ERM) frameworks, and owns the total cost of risk (TCOR) agenda, balancing coverage, retention, and long‑range financial forecasting. The Director embeds risk practices into core operations through cross‑functional partnerships (Legal, Finance, Safety, Operations, IT), applies analytics and RMIS technology to identify loss drivers and mitigation opportunities, and develops KPIs that elevate transparency for executive and board audiences. Success looks like a high‑performing team, optimized insurance structures, strong governance and compliance, and risk management leveraged as a competitive advantage.

Unpacking The Benefits

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Competitive benefits and 401(k) with company match
• Referral Bonus Program – Up to $500 per referral!
• Paid Time Off including holiday pay
• Employee Assistance Program & a safe and clean work environment

The Must‑Haves

• At least 12 years of relevant risk management experience, including management experience, with a Bachelor’s degree or equivalent
• Deep expertise in commercial Property & Casualty insurance (program design, underwriting negotiations, broker management, layered structures, alternative risk financing)
• Advanced knowledge of ERM frameworks (e.g., COSO ERM), claims administration, loss prevention, and RMIS/technology‑enabled reporting
• Demonstrated ability to model total cost of risk (premium optimization, deductibles/retentions, captives if applicable) and conduct multi‑year financial forecasting
• Proven cross‑functional partnership with Legal, Finance, Safety, Operations, and IT to embed risk controls into business processes
• Exceptional executive communication skills, including board‑level reporting and presentations
• Preferred professional certifications: RIMS‑CRMP, CRM, FRM, CRCMP, or CRP
• Up to 25% travel

Your Mission In Motion

• Lead enterprise P&C strategy: Own program design, broker oversight, underwriting, renewals, claims, and board‑level reporting.
• Implement ERM & RMIS: Deploy ERM methodologies, risk registers, and RMIS/tech‑enabled reporting for standardized visibility and governance.
• Own total cost of risk (TCOR): Optimize premiums and retentions/deductibles, evaluate captives (as applicable), and drive multi‑year financial forecasting.
• Set enterprise risk policies: Establish policies for property, casualty, cargo, auto, cyber, environmental, and emerging risks aligned to growth.
• Measure and report performance: Define KPIs for claims, broker effectiveness, loss trends, and program efficiency; brief executive leadership on exposures and trends.
• Apply analytics and risk tech: Use advanced analytics and tools to identify loss drivers, model scenarios, and guide operational mitigation strategies.
• Build and lead the team: Develop a high‑performing risk organization across insurance placement, claims, safety collaboration, and risk technology integration.
• Leverage risk competitively: Turn risk optimization into business advantage while ensuring compliance with regulations, rating‑agency standards, and organizational imperatives.

Paving Your Way To Your Success

• You are a strategic enterprise thinker who connects insurance structures, ERM, and operations to measurable financial outcomes.
• You influence at the highest levels, delivering clear, board‑ready communications and aligning diverse stakeholders around risk priorities.
• You are analytically rigorous and technology‑forward, using data, scenarios, and RMIS to surface drivers and accelerate mitigation.
• You build and scale high‑performing teams, setting clear standards, developing talent, and driving accountability.
• You balance optimization and compliance, reducing TCOR and enabling growth while meeting regulatory and rating‑agency expectations.

OnTrac is proud to be an Equal Opportunity Employer.

OnTrac is an equal‑opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.