Small Format Print Production Operator

Description

ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a strong focus on the architectural, engineering, and construction industries. We support thousands of customer locations nationwide, operate 170 service centers worldwide, and offer secure cloud-based document storage. Learn more at www.e-arc.com.

Who We’re Looking For

We are seeking a Print Production Operator to process orders, communicate with customers, operate small-format color and black & white printers, and run finishing and bindery equipment. This role directly supports ARC’s mission: To deliver our customers' time‑critical information whenever they want it, wherever they want it, in whatever form they want it.

Mandatory Experience

Candidates must have hands‑on experience with:

1. Xerox Versant 4100 digital high‑speed color and black & white printer
2. Xerox Nuvera 144 digital high‑speed black & white printer
3. Xerox D110 digital high‑speed black & white printer
4. Heavy Duty Champion Paper Cutter
5. Horizon Folding and Creaser Machines
6. Strong knowledge of various paper stocks
7. Laminating equipment
8. Custom tab creation
9. Finishing bindery (Coil, Wire‑O, GBC, screw posting, etc.)
10. Shrink‑wrapping machine
11. Software applications: Adobe, Fiery Command Station (v7.10.209), Photoshop, Xerox FreeFlow MakeReady (v9.0.25)

In This Role, You Will

• Communicate effectively with customers and co‑workers
• Receive, process, and prioritize orders based on customer needs, workload, and machine capabilities
• Estimate job completion times and notify the Production Manager of any unmet requests
• Process PDF files received via FTP, email, delivery, or walk‑in
• Scan hard‑copy documents following standard operating procedures
• Operate copier and bindery equipment
• Work overtime when necessary (overtime is a condition of employment)
• Prepare packages for shipment (UPS, FedEx, Airborne, couriers)
• Maintain productivity standards with consistent accuracy and efficiency
• Demonstrate thorough knowledge of duplicating materials and equipment
• Maintain strong attention to detail
• Follow processes and procedures accurately
• Communicate job‑related information clearly and concisely
• Perform other duties as assigned

Work Hours

Monday–Friday, 8:00 AM – 5:00 PM

Requirements

• High School Diploma or GED
• Prior reprographics or printing experience
• Customer service experience
• Strong sense of urgency and responsiveness
• High‑level working knowledge of:
  • Windows, Word, Excel, Outlook
  • Adobe software
  • Heavy‑duty paper cutters

What We Offer

• Comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan with company match
• A culture that genuinely cares for its employees