Operator

Field Robot Operator

RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics.

As a Field Robot Operator, you will be responsible for driving a van and deploying our robot fleet in Austin, TX. You will work closely with remote operations teams to ensure the robot is deployed safely from our vans and successfully and efficiently carries our deliveries in accordance with our target volumes. Shifts last four to eight hours and may also be in early mornings and late evenings. For individuals that are eager to get full exposure to robot operations or seek more variety in daily tasks, it is also possible to combine the Field Robot Operator and Remote Robot Supervisor role.

What You'll Be Doing

• Field Operating: Driving the van to delivery points, ensuring safe and efficient deployment of robots to and from the van and supporting the robot on its delivery drives, with a focus on meeting our delivery volume targets.
• Intervention and Safety: Perform the critical safety responsibility of intervening and controlling the robot in the unlikely event that the autonomy or remote supervision fails. In addition, safely driving the van vehicles and adhering to traffic laws and regulations at all times.
• Public Interactions: The Field Operator role is very much the "human face" of RIVR as it is likely to be the most common way that members of the public will interact with our robots. Therefore professionally handling different situations and interactions with members of the public in live operations is a key responsibility of the role.
• Data & Feedback: As we are building and scaling operations in Austin, a requirement of this role is to collect data and feedback from the field and communicate this to various internal teams with the view to improve operational efficiency, safety and value for our partners.
• Varia: Assisting with the onsite team to build and scale the Austin operations by helping out with hub-based tasks and offering support when needed to technical and remote operations teams when required.

What You Must Have

• Education: High school diploma or equivalent.
• Language: Knowledge of basic English.
• Normal US Driving License (Class D)

Get Some Bonus Points

• Language: Knowledge of basic Spanish.
• Flexibility for shifts or extended hours during critical operations.
• Prior experience with operation of machines or equivalent.

Due to visa sponsorship limitations, we can only consider candidates who are legally authorized to work in the U.S. at the time of application.

RIVR is committed to building a diverse and inclusive team that values every perspective. If you're passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team. We believe the best work is done when collaborating and therefore require in-person presence in our office locations.