Sr Field Service Engineer - West/South Texas
- Evaluate customer well programs and recommend liner hanger configurations suitable for each application. Each well requires a different plan and configuration.
- Modify or adjust tool assemblies and job plans to accommodate changing well conditions or customer requirements.
- Work closely with operations and workshop teams to ensure all equipment is prepared accurately, on schedule, and within quality standards.
- Serve as the technical point of contact for field service personnel and customers, ensuring flawless execution at the wellsite.
- Analyze job performance data and provide operational engineering feedback to improve consistency and success rates.
- Support troubleshooting and post-job review to identify improvement opportunities in process or configuration.
- Maintain accurate engineering documentation, work instructions, and customer communication records.
- Collaborate cross-functionally to drive operational readiness, equipment optimization, and customer satisfaction.
- This position operates in a dynamic workshop and field-support environment. The Field Service Engineer collaborates and supervises with technicians, operations, and field crews to meet customer demands and ensure flawless job delivery.
- The role may include mentoring or coordinating small teams of technical staff in preparation, testing, and execution activities.
- Ensure equipment inventory levels to ensure that utilization is acceptable
- Ensure the fleet of fixed assets (rental and service tools) to ensure adequate utilization and proper maintenance
- Make operational decisions that are consistent with the Completion Tools Values and will result in total customer satisfaction
- Financial authority within the Delegation of Authority for operational expenses, capital expenditures, as well as purchase of inventory
- Ensuring staffing levels of the organization to ensure personnel utilization is acceptable
- Travel to field jobs domestically to perform installation
- Understanding of profit and loss, balance sheet and the ability to adapt to earn appropriate profitability by job and by district
- All other ad-hoc requests
- Bachelor's degree in Engineering (Mechanical, Petroleum, or Industrial required).
- Minimum 10 years of experience in completions, liner hangers, or well engineering.
- Strong understanding of wellbore dynamics, cementing practices, and completion design.
- Must have experience executing liner hanger installations in the field (10+ installations).
- Demonstrated ability to adapt solutions to varying operational and customer requirements.
- Excellent analytical, communication, and interpersonal skills.
- Extensive technical and practical knowledge of operations, products, company policies, and government regulations
- Extensive product specific technical skills
- Knowledge of wellbore hydraulics and tubing movement calculations
- Knowledge of basic shop equipment and processes
- Knowledge of Pipe tally, fluid displacement and other downhole tool calculations
- Skilled with installation of completions and liner systems
- Skilled in understanding engineering drawings
- Skilled in completions, liner hanger and workover tool field operations
- Strong strategic leadership and managerial skills
- Admirable interpersonal skills conveyed in a pleasant and professional manner when interacting with employees, management, and customers
- Sound analytical and interpretational skills
- Skilled in applying problem-solving techniques to complications that may arise
- Skilled in supervision while exhibiting motivation, coaching, delegation, and training
- Skilled in verbal and written communication, as well as public speaking
- Ability to exhibit innovation, creativity, and self-development
- Ability to prioritize multiple activities with tight deadlines
- Ability to adapt to changing working conditions
- Ability to perform work accurately and thoroughly with a high attention to detail
- Ability to work independently, at a fast pace, and produce quality work
- Ability to be organized and follow a systematic method of performing a task
- Proficient with Microsoft Office desktop applications
- Customer Focus
- Drive for Results
- Integrity and Trust
- Peer Relationship
- Action Oriented
- Conflict Management
- Timely Decision Making
- Shop environment orientation (exits, fire extinguishers, first aid & eyewash stations, spill kits, propane storage) and yard environment (building locations, processes);
- Standing, walking, squatting, bending, reaching, and walking (further details to be reviewed on JHA);
- All applicable Field Service on-site ticket requirement as per HSE Manager and client requirements;
- Strong safety leadership and a proven record of commitment to fulfilling all safety documentation requirements and duties;
- PPE training for possible noise exposure, mists/vapors, gloves, safety glasses and steel toed boots;
- WHMIS training
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