Homecare Scheduler

Homecare SchedulerSchedule: Monday – Friday | 9:00 AM – 6:00 PM or 10:00 AM - 7:00 PM (In-Office Required)One Weekend per Month RequiredLocation: Dallas, TX About UsSince 1996, Always Best Care has been a trusted provider of non-medical in-home care and assisted living placement services. With over 25,000 seniors served nationwide, we pride ourselves on delivering compassionate, professional care tailored to each individual. We are currently seeking a highly organized and experienced Home Care Scheduler to join our growing team. Position OverviewThe Home Care Scheduler is responsible for developing and maintaining accurate caregiver schedules to ensure consistent, high-quality service delivery to our clients. This role is ideal for someone with prior scheduling experience in a private pay home care agency who thrives in a fast-paced office environment and excels at managing dynamic scheduling needs. Key Responsibilities * Create and manage caregiver schedules aligned with client needs and caregiver availability * Respond swiftly to last-minute call-offs and fill open shifts * Track caregiver hours, overtime, and time-off requests * Communicate professionally and efficiently with both caregivers and clients * Answer incoming calls and respond to scheduling inquiries * Support onboarding efforts, including data entry and system updates * Maintain up-to-date caregiver records in scheduling software * Accurately document all schedule changes and related communications Qualifications * Previous scheduling experience in a private pay home care agency strongly preferred * Prior caregiving experience is required * High level of attention to detail and strong organizational skills * Ability to multitask and prioritize in a fast-moving environment * Excellent communication, phone, and computer skills * Experience with ClearCare/WellSky or similar scheduling software is a plus * Must be authorized to work in the United States Benefits * Paid Time Off (PTO) * Health, Dental, and Vision Insurance * Supportive and collaborative team culture * Opportunities for professional growth and development Apply Today!If you are a proactive, experienced scheduler who understands the unique demands of private pay home health and enjoys solving complex staffing puzzles, we’d love to hear from you.