AR Collections Specialist

Position Overview

This position will be responsible for customer balances, collections and assisting with the credit process. This includes credit reviews of new and existing customers with the goal of minimizing bad debt losses and optimizing company sales.

Essential Duties and Responsibilities

• Gain and maintain a working knowledge of Offen Petroleum's collection and credit process
• Outreach to customers with overdue balances, via calling and email
• Work with customers to provide necessary information and come to solutions for promise to pay
• Work with other departments including sales, billing and customer success, to address billing issues impacting collections
• Keep detailed notes for each outreach interaction so the team has a specific up-to-date view of each customer situation
• Assist with special projects as needed
• Other duties and cross train as assigned

Required/Preferred Education & Experience

• Associates degree in accounting or related field preferred
• 2 or more years of collections experience
• Strong organizational skills, attention to detail and accuracy
• High level of integrity and accountability
• Intermediate to advanced computer skills including MS Office and accounting software
• Understanding of B2B collection rules and procedures
• AR or Billing experience and/or competency
• Ability to work efficiently in a fast-paced, high-volume environment
• Effective communicator in both oral and written form
• NetSuite experience a plus

Eligible for company benefits including:

• Health, dental, and vision coverage, effective the 1st of the month following the date of hire
• Company paid life insurance and long-term disability
• Employee paid voluntary benefits such as voluntary life, short-term disability, critical illness, accident, and Legal
• Participation in the company 401(k) plan with eligibility for the company match after 6 months of service
• Paid time off (PTO)
• Company paid holidays

Working Environment and Physical Demands

Work is performed in a standard office environment with frequent local travel. Requires the ability to lift files, open filing cabinets and bend or stand as necessary; may regularly require the ability to lift up to 35 lbs. and occasionally lift 80+ lbs. with assistance.

Legal Statements

Offen Petroleum is an at-will, equal opportunity employer