Vice President of Operations

Job Description:
Our property and casualty insurance client is seeking a Vice President of Operations to work alongside the COO in driving revenue growth, improving profitability, optimizing internal processes and leading cross-functional teams. This is a full-time, hybrid position based in Texas.


Responsibilities:

• Leads, manages and holds leadership team accountable for achieving agreed-upon commitments. Sets and achieves quarterly benchmarks to accomplish strategic plans by aligning individual and team goals.
• Integrates major operating functions with direct oversight of personal lines service, commercial lines service, financial institutions, quality assurance, HR, carrier relations and VA relationships.
• Resolves issues effectively, identifies problems and ensures practical solutions in a healthy manner.
• Ensures a healthy, functional and cohesive leadership team.
• Ensures adherence to core processes and operating systems consistently.
• Demonstrates effective project management skills.
• Demonstrates values alignment, focus, simplicity and clarity.
• Promotes open communication and high morale, and reinforces company mission, vision and values.
• Collaborates effectively with the CEO and COO, maintaining mutual respect.
• Ensures key messages are cascaded across the organization.
• Oversees company operations to meet revenue and profitability targets.
• Manages education, training, and development programs for staff capability and agency expertise.
• Provides ongoing coaching and training on leadership, efficiency, sales, customer-centric processes and personal development.
• Manages recruiting, onboarding, professional development, performance management and employee engagement.
• Builds trusted relationships with customers, partners, vendors, management and stakeholders.
• Creates employee recognition programs aligned with company culture and goals.
• Maintains policies consistent with federal, state and local regulations, and agency culture.
• Compiles required and special reports on operating functions.

Requirements:

• Bachelor’s degree in business administration
• 8+ years of management experience at a large insurance agency, MGA or carrier

Pay Range:

The anticipated pay range for this position is $170,000-$175,000.
We understand salary is an important factor in a job search, and we encourage you to apply even if you feel that your desired compensation may fall outside of the listed range. The final pay for this position is determined based on several factors including but not limited to, relevant experience, skills and certifications, education and training, geographic location, market conditions, and internal equity.
We are committed to finding the right candidate for this role and are open to discussing how your unique qualifications align with our needs.


Contact:

Karrie Ruch
+1 (312) 884-0418

[email protected]