Software Support Specialist

Software Support Specialist Location Hybrid work in Plano, TX :

The role of the Multimedia Designer is to provide the corporation with visual design elements and layouts for sales and marketing collateral materials, videos and multi-media presentations. Graphic design will be used to enhance the appeal of marketing pieces, illustrate significant corporate messages and to reinforce the Tyler brand.

As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Plano, Texas

Travel

10-25%

Responsibilities

• Develop design templates that are cohesive for all Tyler branding initiatives
• Plan, schedule and implement graphic design projects related to marketing collateral
• Design art and graphic design elements for visual and multi-media presentations
• Edit and produce videos with source footage from internal or external sources, including the creation of basic screen graphics and animations.
• Review design drafts, proof artwork, ensure proper pagination and color assignment
• Assist with photo/video shoots, working with contract vendors to ensure appropriate art direction and deliverable
• Assist Web developers with Web page artwork and video elements.
• Manipulate corporate and solution ads, as needed, and ensure materials submission requirements including acceptable submission venues, proper file type, color assignment, bleed, density, size, etc. for publishers
• Illustrate print messages to facilitate information appearance and dissemination, and command attention with poignant images, design, color and layout
• Work with the Senior Graphic designer to ensure brand consistency is maintained
• Take overall branding and creative direction from the Graphic Design Manager, Sr. Graphic Design Manager and other Marketing leaders
• Assist and oversee video and photo shoots on-site, including participating in planning, helping to coordinate talent and crew, and ensuring the creative vision is achieved
• Develop original strategies for layouts and artistic concepts
• Understand and convey company messages and objectives with creative and engaging visuals
• Research, organize and express information in visual format
• Establish priorities and meet deadlines
• Handle multiple tasks while being meticulous with details
• Operate under moderate supervision
• Continually research latest trends and ideas, tools, technology
• Stay abreast of industry, media, and market skills and best practices
• Practice good communicate skills, both written and verbal, for presenting ideas, discussing revisions, and maintaining smooth project workflows

Qualifications

• BA degree required
• 4-6 years graphic design experience in an agency or corporate environment
• Proficiency with Adobe Creative Suite applications, including Photoshop, Illustrator, InDesign, Premiere and AfterEffects or equivalent required
• Experience with development of graphics and multi-media within the Microsoft Office Suite, specifically PowerPoint and Word.
• Basic experience with Microsoft Office Suite administration tools (Outlook, Teams, Excel)

• Excellent design skills, artistic ability and creative thinking are necessary
• Solid understanding of design fundamentals, including color theory and typography
• Technology industry experience and/or public sector experience preferred, but not required

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Requisition Number:2025-6704 #LI-Hybrid #LI-ZJ1

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [email protected] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.