Regional Education Trainer, MAC na, Houston tx
- Deliver best-in-class education across classroom, in-store, and digital platforms to support Artists, Managers, and retail teams
- Prepare and facilitate onboarding, seasonal trainings, and skill development programs (in-person and virtual)
- Lead Boot Camp and skill certification-focused workshops to drive artistry and performance outcomes
- Contribute to specialized training programs, including freelance/on-call and leadership development for Store and Retail Managers
- Deliver ongoing in-store training and real-time coaching to Artists and Managers to drive excellence in service, artistry, and selling
- Partner with Field Sales and leadership to align training to business needs
- Support Store and Retail Managers with training follow-up, onboarding, and use of digital tools
- Facilitate customized workshops addressing business needs
- Conduct skill certifications through in-store observation and customer interaction
- Deliver department trainings focused on key product categories
- Reinforce classroom training through in-store learning and coaching
- Support and participate in retail events as aligned with regional priorities
- Contribute to brand initiatives including fashion weeks, marketing activations, and artist relations events
- Represent MAC through exceptional customer service, product expertise, and artistry
- Drive adoption of digital learning platforms to support ongoing education
- Create and contribute to digital learning content and tutorials to support engagement
- Partner with Digital Education teams on content creation and social learning initiatives
- Participate in regional education strategy discussions, providing insights and recommendations
- Share feedback on training effectiveness, business needs, and field insights with education leadership
- Execute Post Training Action Plans to reinforce learning and support business goals
- Maintain strong collaboration with field partners to support brand and regional objectives
- Plan and manage monthly and quarterly schedules to support training priorities and business needs
- Support training logistics, including classroom facilitation, in-store support, and regional meetings
- Assist in maintaining training equipment and facilities to ensure readiness and functionality
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