Senior Business System Analyst

Kforce has a client in Coppell, TX that is seeking a Senior Business System Analyst. Responsibilities:

• Work with the departmental managers to understand the current processes and systems
• Conduct time-in-motion studies and facilitate focus group sessions to identify areas within the process or system that require improvement
• Recommend process changes/system modifications to streamline and automate a business process
• Work with the development team to design, test, implement, and maintain updates within company databases and applications necessary to streamline/automate a business process
• Define high-level goals and road map associated with their project
• Identify and analyze the risks associated with achieving the milestones for a project; Develop risk mitigation strategies
• Work with Deployment Manager to organize and execute pre-deployment user acceptance testing that is specific to the project
• Assist the corporate training group in the creation of training documentation and programs that are focused on building consistency and proficiency within a process
• Facilitate/present the initial training sessions for a particular process
• Bachelor's degree required; Information Technology, Business or related field a plus
• 5+ years of business analysis experience
• 1+ year experience with AI solutions projects
• Must have Mortgage industry experience
• Proficiency in defining business problems and proposing solutions
• Product, Process and Industry knowledge
• Experience on Microsoft VSTS or Jira tools
• Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables
• Excellent interpersonal, verbal and written communication skills