Online CSR Support Assistant - Entry Level

Join AO – Protect Families. Build Your Future. Work From Home.

Location:  100% Remote (U.S. & Canada)

Step into a legacy built on purpose, service, and impact.

Since 1951 ,  AO  has been committed to protecting working-class families by providing life, accident, and supplemental health benefits to members of  labor unions, credit unions, and associations . For more than 70 years, our mission has remained clear:  to serve the people who keep our communities strong and protect the families who depend on them .

Today, AO continues to grow rapidly while staying true to the values that built our foundation. We are expanding our fully remote team and seeking  compassionate, motivated representatives  who excel at building relationships, delivering personalized care, and making a meaningful difference in the lives of others.

Your Role

As a Remote Client Representative, you’ll meet with clients  virtually via Zoom consultations , guiding them through their benefit options and answering questions with care and clarity. From the comfort of your home, you’ll help families understand and protect what matters most—without pressure, cold calling, or in-person meetings.

This role is ideal for individuals who enjoy meaningful conversations, value service over sales, and want a career aligned with a strong mission and long-term stability.

About AO

• Parent Company: Globe Life

• Growth: Over 20% expansion last year , even during challenging economic conditions

• Work Location: Fully Remote (U.S. & Canada)

• Mission: To protect every child and serve all working people

AO combines the strength and security of a long-standing organization with the flexibility and innovation of modern remote work.

Preferred Qualifications

We’re looking for individuals who demonstrate:

• Excellent communication and active listening skills

• Basic computer literacy and comfort working in a virtual environment

• A strong work ethic and self-driven mindset

• An outgoing, friendly, and professional personality

• Effective time management and organizational skills

• Prior leadership or management experience (a plus, not required)

No prior insurance experience is required. We value coachability, compassion, and consistency , and provide full training and ongoing support.

What We Offer

(Requirements • Responsibilities • Rewards)

100% Remote Work
Work from anywhere in the U.S. or Canada with a flexible schedule designed to support work-life balance.

Weekly Pay + Performance Rewards
Earn reliable weekly income with structured bonuses and performance-based incentives.

Health Insurance Reimbursement
Available after 3 months to support your health and well-being.

Comprehensive Life Insurance Coverage
Protection for you and peace of mind for your family.

Renewals & Residual Income
Build long-term financial stability through ongoing renewals and residual income.

Retirement Plan
Plan for your future with retirement options and clear growth opportunities within the company.

Ongoing Training & Mentorship
Receive continuous training, leadership development, and one-on-one mentorship from experienced leaders invested in your success.

Interview Process

To ensure convenience and community wellness, all interviews are conducted via Zoom video conference .

Be Part of Our Legacy

Join AO and help carry forward a mission that has protected working families for generations—while building a flexible, purpose-driven career you can be proud of.

If you’re ready to make an impact, grow professionally, and work from home with a company that truly stands for something, apply today .

Submit your resume and contact information to begin your remote journey with AO.