Bilingual Loan Processing Associate

First National Bank Texas
El Paso, TX
Bilingual Loan Processing Associate Location El Paso, TX (East Side area) :
  • Assist both English and Spanish speaking customers with consumer loan inquiries
  • Maintain a basic working knowledge of lending products and services
  • Maintain a satisfactory service level regarding call volumes and document preparation
  • Interview customers regarding loan details and answer questions
  • Type loan contracts
  • Prepare reports
  • Process loan applications
  • Assist in loan closings
  • Process loan transactions
  • Research history on current loans
  • Other duties as assigned
  • Physical Requirements:
    • Must be able to remain in a sitting stationary position for extended periods of time
    • Constantly operate a computer and other office machinery
    • Ability to lift 25 pounds
    FCBI is an equal opportunity employer.

    Requirements

    • High School Diploma or equivalent
    • At least 18 years of age
    • Must have strong and accurate typing and data entry skills
    • Must have strong PC knowledge
    • Must have good phone etiquette and customer service skills
    • Fluent communication skills in both English and Spanish
    • Ability to organize and prioritize
    • Able to effectively work with employees at all levels
    • Must be able to get along with co-workers and work effectively in a team environment
    • Must successfully pass background investigation and drug screen according to company policy
Posted 2025-11-07

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