Director, Power Systems and Automation (Corpus Christi)

TRCTalent is working alongside a rapidly growing manufacturer that just doesn't manufacture modular solutions; they engineer the digital intelligence of the modern energy sector. As a leading systems integrator with a powerhouse presence in Corpus Christi, Texas, they sit at the intersection of high-voltage infrastructure and advanced automation. Currently, they seek a full time Director of Service Operations that is fully onsite at their headquarters.

The Director of Service Operations (Automation & Power Systems) will lead a large, revenue-generating field service organization responsible for the installation, commissioning, maintenance, and modernization of power protection, control, and automation systems. This role owns the Automation, Power Systems Protection & Control Services P&L, setting strategy and delivering profitable growth through pricing, resource utilization, service offerings, and customer expansion while maintaining best-in-class safety, quality, and operational execution across the region.

Key Responsibilities

• Own the service P&L for a large service organization, including revenue growth, gross margin, cost control, forecasting, and monthly/quarterly business reviews.
• Set regional service strategy and operating cadence (KPIs, capacity planning, utilization, on-time delivery, first-time-right quality), ensuring consistent execution across multiple job sites and customers.
• Lead commercial performance: develop service offerings, manage pricing/quoting discipline, drive contract renewals, and partner with Sales/Projects to win and expand aftermarket service revenue.
• Serve as executive point of contact for key accounts—owning customer success, managing escalations, and ensuring service levels meet or exceed contractual commitments.
• Champion safety, quality, and compliance (OSHA, NFPA 70E, client/site requirements), embedding a zero-incident culture and ensuring rigorous commissioning and test standards.
• Build and lead the team (service managers, lead technicians, engineers, and subcontractors): hiring, development, training, performance management, and succession planning; ensure technical depth across protection relays (SEL/ABB/Siemens/GE) and automation platforms (Allen-Bradley/Siemens/Schneider/Mitsubishi).

Qualifications

• Bachelor’s degree in electrical engineering, Automation, Power Systems, or related field (preferred); equivalent experience considered.
• 10+ years in power protection, control, automation, and field services, including 5+ years leading multi-site service teams and delivering results through frontline leaders.
• Strong technical credibility across protection relays (SEL, ABB, Siemens, GE), commissioning practices, and automation platforms (Allen-Bradley, Siemens, Schneider Electric, Mitsubishi) with ability to coach and set standards.
• Demonstrated business leadership: P&L ownership (or strong financial accountability), budgeting/forecasting, margin management, and KPI-driven operating rhythm.
• Proven track record in safety leadership, operational excellence, and customer-facing commercial execution (pricing, proposals, contract renewals, and escalation management).