Billing and Collections Analyst
Position Overview
Responsible for leading the billing and collections professionals. Working with various in-house stakeholders to improve accuracy, reduce billing related disputes and increase the timely inflow of payments.
Essential Job Functions
- Performs daily activities of billing, auditing, reporting and research
- Maintain documentation, monitor, and resolve billing inquiries, disputes, and any issues related to billing
- Leads team to improve office collections, communicate issues, and implement ideas
- Problem resolution and escalated calls
- Manage a team of collections professionals (team lead(s) and collectors) to include, but not limited to, motivating a team to reach/exceed performance goals, reporting, and controlling expenses
- Monitor issues and trends daily, weekly, monthly and use analyzation reporting to support the team and any business initiatives
- Assesses collectability of accounts receivable and assists in determining periodic accounting reserves for uncollectible accounts
- Reviews contracts with customers to ensure accurate and timely billing and revenue recognition
Requirements
- Bachelor's degree in accounting, finance, or a related experience
- Strong organizational and project management skills
- 2+ years of supervisory experience in a similar role
- Ability to prioritize and manage time appropriately
- Experience with a large customer base and high transaction volume
- Ability to translate and analyze data into reports
- Proficiency with Microsoft Office Suite
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