Fire Alarm Operations Manager - Dallas, Texas

Waterfall Technology Consulting Partners
Dallas, TX

RESPONSIBILITIES:

  • Oversee all construction and service of fire alarm processes
  • Monitor and report on metrics involving revenue, gross margin, and productivity
  • Develop/implement/continuously improve process to convert installation clients to service sales
  • Assist in the growth of fire alarm and gas suppression business
  • Oversee audits and work instructions improvement process to ensure integrity and relevance
  • Coordinate installation and service operations with Premier Accounts to ensure that customer needs are being met
  • Ensure that risk assessment training is delivered to fire alarm construction and fire alarm service employees
  • Develop/augment/update sales pricing program for construction and service sales
  • Assist in preparation of construction and service sales budget and resources analysis with CEO
  • Propose ways to leverage technology and process improvement to increase productivity and profitability
  • Conduct regular job site safety audits, provide a safe working environment for all employees, maintain weekly toolbox talks, and comply with all company safety practices
  • Perform other duties as assigned by executive management or CEO

KNOWLEDGE:

  • Must have knowledge of fire alarm systems which includes materials
  • Understand fire protection installation requirements
  • Ability to properly read fire protection blueprints
  • Minimum education of High School Diploma or equivalent
  • Knowledgeable with NFPA 72 rules and all necessary codes
  • Nicet II and III certification preferred
  • Knowledge of P&L a plus
  • Experience or knowledge of Excel
  • Must possess intermediate skills in Microsoft Word and Excel software

REQUIRED:

  • 10 years of experience in installation, service, and/or inspection of fire alarm systems
  • 5+ years of experience in Business Management
  • 2 or more years of experience in direct profit and loss responsibility. Process management, construction and/or service sales
  • 5+ years of experience in fire alarm sales and/or service, preferred
  • Experience with fire alarm and suppression systems, preferred

BENEFITS:

Healthcare, Dental, 401K etc.

Posted 2025-10-17

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