Front Counter / Customer Service Rep. (Print Shop Exp. Required)
Job Description
Job Description
Benefits:
- Company parties
- Employee discounts
- Paid time off
Global Printing Solutions is a fast-paced, creative printing and signage company specializing in custom s, and high-volume digital printing, graphics, wide-format printing, signage, and banners. Were known for delivering exceptional customer service, premium-quality products, and fast turnaround times. Were seeking a friendly, detail-driven Front Counter / Customer Service Representative with hands-on print shop or copy center experience to join our team. Position Overview
As the first point of contact for our customers, you will guide them through the ordering processfrom initial consultation to final pickup. This role requires someone who understands the workflow of a printing/copy shop and can confidently assist with print specifications, job intake, artwork review, quoting, and production communication. You will help maintain a smooth and professional customer experience from start to finish. Key Responsibilities
- Greet walk-in customers and provide knowledgeable, print-focused support
- Handle incoming phone calls and emails with prompt, professional communication
- Provide accurate quotes for print, sign, and graphics projects
- Enter and process orders, take payments, and ensure all job details are correct
- Review customer files for accuracy, print readiness, and required adjustments
- Coordinate with design and production teams to ensure clear and complete job instructions
- Track job progress and provide updates to customers as needed
- Maintain a clean, organized, and welcoming front counter and showroom
- Assist with problem-solving, customer concerns, and follow-ups
- Stay informed on materials, products, and finishing options to offer informed recommendations
Previous experience in a printing/copy shop or sign shop is required (e.g., FedEx Office, Minuteman Press, UPS Store, retail print shops, etc.)
Strong customer service and communication skills
Ability to understand print terminology (bleeds, resolution, substrates, file types, etc.)
Excellent organization and attention to detail in a fast-paced environment
Comfortable multitasking while maintaining accuracy
Basic computer skills: Microsoft Office, Quick Books, email, POS systems
Experience with Adobe Acrobat and Adobe Creative Suite is a major plus
Familiarity with print industry software (Fiery, RIPs, job ticketing tools) is a bonus Why Join Us
- Hourly pay based on experience
- Opportunities for skill development and career growth
- Supportive and creative work environment
- Employee discounts on printing, signage, and promotional products
- Be part of a team where your expertise genuinely makes a difference
Please send your resume and a brief cover letter explaining your print shop experience and why youd be a great fit for Global Printing Solutions. We look forward to meeting our next great team member!
Recommended Jobs
Mulesoft Integration Architect - Director
Specialty/Competency: Product Innovation Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in integration and platform architecture…
Client Acquisition Representative
Step Into a Career Where Your Ambition Drives Your Success Summit Sky Consulting is looking for motivated professionals who are ready to grow in a dynamic remote sales environment. If you enjoy bu…
Senior Frontend Software Engineer
Your Company: As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits , Feathr is purpose-built to help our customers unlock more results, time, and confidence. Feathr's software m…
Assistant Maintenance
Description The Paskin Group at The Madrid Apartments in Arlington, TX, is looking to hire a full-time Maintenance Technician to help us maintain our property. Are you experienced in property mana…
In Home Healthcare LVN -Night Shifts -Low Acuity (Mabank)
Join a Company That Puts People First! Licensed Practical / Vocational Nurse – LPN/LVN Night Shift Opportunities Our local office is looking for a team of compassionate nurses to provide care…
Intern - Product Application & Marketing Engineer (Mining Engineers)
Duration: 10-12 weeks (Summer 2026) United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward. All new thinkers are welcome. We are loo…
Civil Project Engineer
Job ID#: 35818 Civil Project Engineer Fort Worth, TX | Fully Onsite $100K to $125K base salary + bonus, stock & strong benefits About the Opportunity A well-established engineering firm…
Senior Network Administrator
Title: Senior Network Administrator Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers i…
Plastic Technician
PLASTIC TECHNICIAN position available at a 44,000sf non-climate controlled manufacturing warehouse with approx. 30 employees producing urethane parts from raw materials. The Plastic Technician will p…
Nurse Practitioner Core Part-time
Job Responsibilities: ~ Educate patients on maintaining proper health to influence quality outcomes. Evaluate, make recommendations, co-manage and treat patients' medical needs for safe and high-qu…