ERP Functional Analyst (D365 Finance & Operations)
ERP Functional Analyst (D365 Finance & Operations) KBR - Delivering Solutions, Changing the World. KBR is a global leader in delivering technology-driven, mission-critical, and sustainable solutions that truly matter. For over a century, we have powered bold missions across defense, space, industry, and government through our two core business lines Mission Technology Solutions and Sustainable Technology Solutions. With nearly 38,000 talented people operating in more than 80 countries, we thrive on a culture built on safety, integrity, and teamwork. At KBR, we empower our people to solve the world's toughest challenges and create lasting value for communities and the planet. We don't just deliver results, we deliver game-changing solutions, innovative technology, deep domain expertise, and cutting-edge technologies. KBR is seeking an ERP Functional Analyst (D365 Finance & Operations) to join our corporate Enterprise Systems Team (EST) in Houston, TX. In this role, you will help maintain and enhance KBR's global ERP system by supporting functional troubleshooting, user requests, testing, documentation, and training. You will collaborate with business stakeholders and technical teams to ensure the ERP system supports effective business processes, internal controls, and day-to-day operations. Key Responsibilities
- Provide day-to-day functional support for MS Dynamics D365 Finance & Operations, assisting users with troubleshooting and resolving system issues
- Support Procure-to-Pay (P2P) business processes including purchasing, vendor setup, invoice processing, approvals, and disbursement workflows
- Assist with gathering and documenting business requirements for system enhancements and process improvements
- Maintain system documentation, including configuration notes, workflows, and user guides
- Participate in testing activities for system upgrades, enhancements, bug fixes, and new functionality, including test scripts, execution, and documentation of results
- Support user training efforts by developing materials and assisting with delivery for small groups or end users
- Help validate ERP configurations and workflows to ensure alignment with business needs and internal controls
- Collaborate with IT and business stakeholders to track issues, coordinate resolutions, and support successful deployment of enhancements
- Assist reporting teams in validating data accuracy and ensuring outputs meet business requirements
- Escalate complex issues as needed and help with root cause analysis in partnership with technical teams
- B.S./B.A. Degree and 2+ years of relevant experience; equivalent experience accepted in lieu of a degree
- Experience supporting or implementing ERP systems (MS Dynamics D365 Finance & Operations preferred; SAP, Oracle, or other ERPs also relevant)
- Exposure to Procure-to-Pay (P2P) processes such as accounts payable, purchasing, or vendor invoicing
- Experience supporting system testing (UAT, regression testing, defect tracking) and documenting processes or system changes
- Strong troubleshooting, problem-solving, and customer-service skills
- Excellent written and verbal communication, with the ability to collaborate effectively with stakeholders and cross-functional teams in a fast-paced environment
- Experience supporting MS Dynamics D365 Finance & Operations modules (Finance, Accounts Payable, Procurement, Invoice Capture)
- Experience participating in ERP implementations or projects through testing, training, documentation, or go-live support
- Basic knowledge of SQL or reporting tools
- Experience working in a ticket-based support environment (ServiceNow or similar)
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