Solar Receptionist

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TriSMART Solar is a full-service provider of affordable solar solutions. We believe that every home and business should have the opportunity to be powered by clean, reliable, and renewable solar power. Our team of experts is dedicated to delivering exceptional service and support to our customers. It is our mission to help people achieve energy independence, quickly, easily, and affordably using the power of the sun and teamwork. It's what we at TriSMART call “SMART energy for SMART people”

Job Summary:

As a Solar Lead Specialist, you will be responsible for qualifying leads for our solar energy solutions. Your primary objective is to identify prospective customers, engage them in meaningful conversations, and assess their solar energy needs and potential interest in our products and services. The ideal candidate should have excellent communication skills, a knack for lead generation, and a passion for promoting renewable energy.

Responsibilities:

• Lead Identification: Utilize various channels to identify potential solar customers.

• Outreach: Initiate contact with leads through phone calls, emails, or other communication methods, introducing them to our solar solutions.

• Qualification: Engage leads in conversations to assess their energy needs, sustainability goals, and interest in solar energy solutions.

• Education: Provide information on the benefits of solar energy, our company's offerings, and how they align with the lead's specific requirements.

• Lead Nurturing: Maintain ongoing communication with leads, building rapport and trust while keeping them informed about solar-related updates and incentives.

• Appointment Setting: Schedule qualified leads for consultations or appointments with solar representatives.

• CRM Management: Enter lead information, communication history, and status updates into the Customer Relationship Management (CRM) system.

• Performance Metrics: Meet or exceed lead generation and qualification targets, and report progress to the sales or marketing manager.

• Market Research: Stay informed about solar industry trends, competitor activities, and customer preferences to improve lead generation strategies.

Qualifications:

• High school diploma or equivalent

• Experience in customer service, telemarketing, or a related role.

• Excellent communication skills, both verbal and written.

• Strong interpersonal and customer engagement abilities.

• Familiarity with solar energy concepts and benefits.

• Persistence, resilience, and the ability to handle rejection positively.

• Proficiency in using CRM software and lead generation tools.

Benefits:

• Competitive salary and benefits package.

• Health, dental, and vision insurance.

• Retirement plan (401(k)).

• Paid time off (vacation, holidays, and sick leave).

• Professional development and training opportunities.

• A collaborative and environmentally conscious work environment.

• Self-motivated and goal-oriented.

Salary: $18-20/hr Schedule : 1:00 pm - 9:00 pm, Tuesday-Saturday

TriSMART Solar is an equal-opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other legally protected status.