Patient Accounts Rep

Join our team as a day shift, full-time, Patient Accounts Rep in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.

• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.

• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health East Texas Physicians has 90 primary and specialty care clinics and eight urgent care centers in communities across the region. Affiliated with The University of Texas at Tyler School of Medicine, we provide top-tier education, innovative research, and residency programs training future medical leaders.

• Provides excellent customer service by utilizing good communication skills and job knowledge to ensure UTHET and departmental objectives are achieved and maintained.
• Meets department productivity standards determined by the type of work assigned.
• Meets department quality standards determined by the type of work assigned. Quality is evaluated based on thoroughness, accuracy and appropriate methods.
• Identify and communicate quality trends that negatively affect service to our customers, our efficiency and/or the organization’s performance.
• Execute job assignments in a safe manner adhering to all hospital and department safety procedures.
• Maintains appropriate appearance in accordance with hospital and department policy.
• Maintains compliance with hospital policies.
• Timely and accurate completion of Revenue Cycle assignments.
• Complete projects in a timely and accurate manner assigned by supervisor regarding Accounts Receivable activity.
• Revenue Cycle related support functions that promote the mission of the organization.
• Reports to the Manager Revenue Cycle or the Supervisor Revenue Cycle.

Job Requirements:

• High School Diploma or GED
• Minimum of two years office experience with knowledge of office practices.
• Minimum of two years health care experience with knowledge of revenue cycle including
• One Year customer service assistance.

Preferred Job Requirements:

• Associate degree or equivalent preferred