Billing Coordinator

Description

Join a company that truly impacts others!

Hope Media Group is a multi-brand ministry. Every story we share, every event we host, and every song we play is done to engage people to love Jesus, serve others, and spread Hope. Hope Media Group the home of KSBJ, WayFM, Vida Unida and NGEN radio. 

We invite you to apply for our Billing Coordinator position in New Caney, TX (Greater Metro Houston), and be a part of our growing ministry to Love Jesus, Serve Others, and Spread Hope. Our team describes our environment as fun, encouraging, collaborative, engaging, caring, family-oriented, and friendly. We would love for you to join us and be part of what God is doing in our ministry! This is an onsite position. 

Job Summary

The Billing Specialist will work closely with the Business Development Team, partners and Accounting to provide timely and accurate billing and collections. This will include understanding and advising on the ministry wide receivables process performance, cash flow and improvements.

Essential Functions

Traffic Logs:

• Ensure billing and collections processes stay on schedule with regular report outs and checkpoint with the larger billing team 
• Monitor receivables aging and ensure collections are progressing per policy, tracking status and follow up, communicating with the Shared Service Manager if delays or process concerns 
• Actively look for ways to improve and optimize the billing and collections process, guiding the larger billing team on improvement opportunities 

Financial Reporting and Processing:

• Daily: Assist with collections on past-due accounts or partner collection questions 
• Daily: Reconcile billing issues, answer partner questions and resolve complaints 
• Daily: Meet established performance goals and deadlines in ways that comply with company & client service level agreements. 
• Weekly: Maintain accurate records within VersaPay/Intacct and processes for assigned accounts. 
• Weekly: Process documentation and prepare reports as necessary to support account and partner requirements. 
• Weekly: Draft and issue invoices or billing statements within VersaPay/Intacct based on contracts and Natural Log data as needed for variable contracts 
• Weekly: Set up contract revenue recognition and recording within Intacct at start of contract 
• Weekly: Process and post manual payments received in the Amegy lockbox and monitor VersaPay electronic payment status 
• Weekly: Verify billing information for new partners and assist with setting them up within VersaPay/Intacct 
• Monthly: Review and manage accounts receivables for overdue accounts and credits to apply 
• Monthly: Assist in reconciling the accounts receivable consolidated balances to the general ledger for monthly close and reporting 
• Monthly: Assist Accounting team with monthly close process ensuring revenue recorded and accounts receivable is accurate.
• Monthly: Assist in explaining changes in partnership revenue and status of accounts receivable. 

Demonstrated Faith:

• Pray for coworkers in team meetings or with donors/listeners as needed
• Participate in Support Drives as needed
• Participate in ministry wide Christian bible studies 
• Attend weekly Hope Huddle and team meetings for prayer and devotions
• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ. Maintains a courteous, Christ-like attitude in dealing with people within and outside of the organization 

Non-Essential Functions:

• Any other duties assigned 

Education:

• High School Diploma or equivalent 

Experience:

• 3-5 years billing and collections experience 
• Plus: Sage Intacct experience

Knowledge, Skills and Abilities:

• Strong moral character 
• Understanding of accrual accounting revenue recognition principles and concepts 
• Strong administrative and organizational skills, written and verbal communication. 
• Strong attention to detail and accuracy 
• Ability to improve process and procedures, working towards continuous improvement
• Knowledge of accounting software, Sage Intacct and VersaPay billing module. 
• Strong billing and collections skills and ability to handle large amounts of numbers 
• Proficiency in Microsoft Office and database management 
• Creative and enthusiastic, team player 
• Heart for Christian ministry 
• Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scripture 
• Must be an active member of a Bible believing local church 

Supervisory Responsibilities:

• None

Requirements

Working Conditions and Environment

Travel:

• Occasionally 

Nights/Weekends/Holidays:

• Occasionally 

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity may include Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading 

Full-Time Benefits Offerings:

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Savings Accounts
• Short Term Disability/Long Term Disability
• EAP (Employee Assistance Program)
• Paid Time Off
• Service Days
• Paid Holidays
• 403B Retirement 
• Group Life Insurance
• Legal Shield/Identity Theft Protection