ASSOCIATE DIRECTOR, FOOD SAFETY

Texas

Role: Associate Director of Food Safety

Location: Aurora IL, Goodyear AZ, Dallas TX (Must reside in or be willing to relocate to one of the listed locations)

Reports to: Head of FSQ

Job Description

The FSQ team is the core of ensuring food safety and high product quality. Producing high quality mealkits and cooking & plating ready-to-eat meals requires excellence in food handling and environmental cleanliness. The Associate Director of Food Safety will set the agenda and vision for the food safety program for all brands and locations, with the goals to ensure customer safety by managing and improving processes, handling all licensing and regulatory requirements, and championing our strong food safety quality culture.

This includes licensing and certifications and communication with regulatory agencies. This Associate Director will be responsible for recall execution and continuous improvement of the recall program. This role oversees site level execution as well as business unit wide strategic direction. This includes monitoring and communication of KPIs, overseeing the project execution for improvement, and determining the direction of processes and procedures related to food safety and quality.

You will ….

  • Collaborate with Food Safety and Quality partners to build upon and strengthen the current food safety strategy to ensure HelloFresh embodies best in class programs and practices.
  • Manage all food safety licenses and certifications required for the business to be in compliance with all local, city, state, and federal requirements.
  • Own communication with regulatory agencies.
  • Act as recall coordinator as designated, and own the maintenance of recall documentation and execution of recall tasks when required.
  • Represent the FSQ team with cross functional departments to ensure FSQ objectives are met, supported, in compliance, and continuously improving.
  • Support sanitation policy development and compliance tracking.
  • Lead a team of Food Safety specialists across multiple functions who are responsible for ensuring food safety compliance.
  • Execute on ad-hoc projects.
  • Own and support OKR development and execution on behalf of the regulatory branch of FSQ
  • Validate and verify the adherence of sites to HACCP plans and ensure compliance with all company FSQA requirements.
  • Be the subject matter expert for regulatory compliance in the event of high-impact food safety and quality issues experienced by the company and industry.
  • Communicate with the executive team as the regulatory compliance expert, as needed.

You are…

  • A Leader: develop and motivate a large group of employees
  • Analytical and Problem Solving Oriented
  • Results Driven and Passionate About Customer Success
  • Proficient communicator: speak to employees with tact and diplomacy
  • Time Management: tracking/monitoring production and maintaining productivity
  • Technical Capacity: computer literacy to input information into the computer
  • Learning Orientation: able to take direction and relay information to employees

At a minimum, you have…

  • Bachelor's Degree in Environmental, Food Science, Biology or other relevant subjects
  • 6+ years of experience within the food industry
  • 3+ years of experience in a food safety leadership role within a food facility
  • Organizational oversight with large site or multi-site business
  • Strong attention to detail and data driven mindset
  • Extensive knowledge of principles and applications of FSQ programs including HACCP, Sanitation and applicable certifications
  • Up-to-date knowledge on USDA, FDA, and local guidelines

It is the policy of HelloFresh/Factor not to discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, because they are a protected veteran, or any other protected classification under federal, state, or local law.

Illinois Pay Range

$132,260—$154,275 USD
Posted 2026-04-21

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