Front Desk Dental Office

:

we are looking for at least 6 month dental office experience. Working with ES preferred.

Employees in this position will:

• Greet patients and visitors to the facility in a pleasant tone and timely and courteous manner.
• Answer and direct all telephone calls.
• Accurately schedule patients for appointments.
• Obtain patient, billing and insurance information in order to maintain current and accurate information in patient files, documentation software.
• Prepare forms and reports as well as conduct billing or collection activities as necessary.
• Perform general clerical functions including a working knowledge of all front desk duties.
• Coordinate patient charts and appointments to ensure timely service.
• Verify insurance eligibility of patients and authorization to determine if services are covered.
• Provide information to patients advising them of their financial responsibility and payment required at each visit.
• Administer quality assurance programs to ensure patient satisfaction with facility.
• Maintain a system of for cash receipts, including daily entry and daily reconciliation processes to ensure proper handling of monies received.
• Work with patients, doctors, resolve concerns and problems.
• Qualifications

Minimum Skills, Knowledge & Abilities (including license, certification and other job-related credentials)

• High School Diploma or equivalent required
• Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
• Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Expected hours: 28 - 40 per week

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday
• No weekends

Work Location: In person