Executive Assistant & Front Desk Coordinator

Job Description

Job Description

ABOUT NEUROBRIDGE

NeuroBridge is a holistic neurological recovery center designed to serve patients with neurological conditions, as well as individuals seeking preventative neurological wellness. Current and planned clinical offerings include physical therapy, occupational therapy, speech therapy, hyperbaric medicine, transcranial magnetic stimulation (TMS), nutrition counseling, and nutraceutical support.

NeuroBridge is a Texas nonprofit corporation operating with a mission-driven, patient-first culture.

POSITION OVERVIEW

The Executive Assistant & Front Desk Coordinator is a dual-function role supporting both executive leadership and front desk operations. This individual will serve as the first point of contact for patients and visitors while also providing high-level administrative support to leadership.

The ideal candidate is highly organized, professional, discreet, and eager to grow as the organization expands.

KEY RESPONSIBILITIES

• Serve as the primary point of contact for patients, visitors, and incoming calls, ensuring a professional and welcoming front desk experience

• Manage patient communication, appointment scheduling, and front desk operations

• Support executive leadership with calendar management, scheduling, and coordination

• Handle supply ordering, inventory tracking, and vendor communication for office and clinical supplies

• Maintain accurate administrative records, files, and documentation

• Provide general administrative and operational support to leadership as needed

• Maintain strict confidentiality and discretion in all patient and organizational communications

• Support HIPAA compliance in all patient-facing and administrative functions

• Assist with onboarding documentation and new hire logistics as the organization grows

• Adapt responsibilities and take on expanded duties as NeuroBridge scales

REQUIRED QUALIFICATIONS

• High school diploma required; associate degree or higher preferred

• 2+ years of administrative or front desk experience

• Medical Assistant certification (CMA or RMA) strongly preferred

• Experience in a clinical or healthcare setting strongly preferred

• Strong organizational skills with the ability to manage multiple priorities

• Proficiency with Microsoft Office Suite, scheduling systems, and general office technology

• HIPAA awareness training or willingness to complete upon hire

• High level of professionalism and discretion in a clinical environment

• Strong written and verbal communication skills

PREFERRED QUALIFICATIONS

• Experience with EMR or clinical scheduling software

• Experience supporting executive-level leadership in a clinical or healthcare organization

• Bilingual candidates encouraged to apply

• Interest in growing into an expanded operations or administrative leadership role

WHAT MAKES THIS OPPORTUNITY UNIQUE

• Join a mission-driven nonprofit clinical organization at the ground level

• Dual-role position offering variety, visibility, and growth potential

• Direct exposure to executive leadership and organizational decision-making

• Opportunity to expand responsibilities as the organization scales

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Company Description

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