Operations Support Analyst

Texas, United States of America

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

March 11, 2026

Business Unit:

Trading and Supply

Experience Level:

Experienced Professionals

Job Description:

What is the role?

The Crude Operations Support Analyst is responsible for accurately recording, tracking, and settling crude oil transactions from purchase to final destination. The team ensures each movement is promptly and correctly captured in our systems. Collectively, the team reconciles and settles all crude activities assigned to the analyst desk. The Crude Operations Support Analyst is expected to 'own the molecule,' possessing a comprehensive understanding of the operational and commercial implications of the data they handle. This critical role within the Crude Trading Operations organization requires managing losses, preventing profit leakage, and providing thorough analysis and reporting on crude movements.

What you'll be doing

• Responsible for scheduling and running monthly loss gain meetings. Meeting includes reporting of loss and gains to trade book, pending action items in Endur, unsettled events/bad debt)
• Ability to manage complex contract and counterparties (IE: Counterparties with lease, pipeline, bulk contracts, Tiered pricing)
• Ability to support checkouts and review reporting with team
• Assist Lease Admin and commercial on LPS closing issues and complex pricing
• Record and track the physical movement of crude oil
• Ensure timely and accurate data entry into systems
• Reconcile and settle all crude activities
• Understand the operations and commercial implications behind the data
• Manage losses and prevent profit leakage
• Ability to understand contractual components, including complex pricing deals and quality banks as well as pipeline systems
• Understanding the analysis of allocated volumes and revisions to ensure data integrity
• Analysis and verification of complex accounting deals, quarterly quality bank statements, and pipeline statements
• Operate monthly Sox Contols
• Analysis/research of unsettled items in LPS, Endur and TSAP
• Analyze and report on all aspects of crude movements.
• Assisting the financial closing team in the review of significant differences between forecasted and actual volume
• Reconciliation of STUSCO's inventory balances to third party statements
• Identifying root cause of problems and taking proper action to resolve them
• Pursue collections with counterparties for disputed outstanding receivables and analysis of payables where applicable
• Ability to work beyond normal business hours during monthly close and at times of increased commercial business

What you bring

• The candidate must have legal authorization to work in the US on a full-time basis
• Bachelor's degree preferred with 3 or more years of professional work experience
• Expertise in at least one of these programs and a high level in understanding of the others (LPS, ENDUR, TSAP) preferred
• Ability to manage complex contract and counterparties preferred
• Ability to resolve volumetric discrepancies related to crude oil movements preferred

What we offer

The base salary range for this position is $95,000 - $143,000 per year. Individual pay will be based on various factors such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell's US benefit programs can be found at

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here

Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.

We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. - Pennzoil® - made from natural gas.

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. ("Shell") to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.