Assistant Hotel General Manager
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry! Responsibilities:
- Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
- Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
- Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
- Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
- Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
- A proven record of experience managing a team, preferably in a hospitality role, is required
- Have superb communication skills, organizational skills, and problem-solving skills
- You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
- Proven customer service experience as a manager; strong guest-focused mentality
- Must have at least 3 or more years of experience in the hospitality field
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