Product Manager

JPMorgan Chase Bank, N.A.
Plano, TX
Job Responsibilities:
  • Strategic Thinking: Develop and maintain a multi-year, risk-based product roadmap that clearly represents the objectives, key results, deliverables, dependencies, and benefits of Cybersecurity Operations Intelligence teams.
  • Product Management: Assist in leading complex, firm-wide product developments in collaboration with business partners. Beyond maintaining the backlog, ensure that audit and regulatory commitments are aligned with the product's book of work.
  • Cross-team Collaboration: Ensure seamless integration with key product domains within Cyber Operations.
  • Roadmap Development: Assist in creating and maintaining a multi-year, risk-based product roadmap that highlights key deliverables, dependencies, and benefits.
  • Adaptive Communication: Adapt communication styles based on contextual needs, utilizing a broad range of approaches to enhance influence and effectiveness.
  • Regulatory Alignment: Ensure that audit and regulatory commitments are aligned with product objectives.
  • Issue Resolution: Detect and effectively resolve project issues.
  • Data Evaluation: Evaluate information from multiple sources to ensure consistency and determine cross-impacts.
  • Senior-Level Reporting: Provide senior-level presentations and ongoing reporting on key programs.

Required Qualifications, Capabilities, and Skills:
  • BS/BA degree or equivalent experience
  • Experience as an Architect/Engineer, Technology Product Owner/Manager, or Service Delivery Manager
  • Solid understanding of the end-to-end information technology (IT) process, including architecture, design & engineering, implementation, and operations
  • Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wireframes, etc.
  • Ability to provide product management artifacts and deliverables such as roadmaps, product overviews, reports, backlog, and documentation. Help bring to life the product organization construct.
  • Ability to develop and analyze product architecture.
  • Ability to provide program and project leadership across multiple teams to illustrate strategy is reducing risk and meets the needs of JPMC customers. Partner with other product leads, architects, and engineers to reduce risk.
  • Operates in a customer-centric mode and leverages risk methodologies to translate the needs of the business and its customers into feature-level requirements into product backlogs.
  • Strong influence and negotiating skills, and the ability to overcome barriers and resistance to execute against strategic plans.

Preferred qualifications, capabilities, and skills
  • Demonstrate prior experience working in a highly matrixed, complex organization
  • Experience working in an agile environment and driving continuous improvement.
  • Strong interpersonal and communication skills at all levels of a large enterprise organization.
  • Comfortable working in a matrix management model with stakeholders and virtual teams across global locations
  • Ability to forge strong relationships and build a wide network throughout the firm.
  • Supplier/Vendor management experience preferred.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Posted 2025-10-18

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