Buyer / Planner
- Place purchase orders (for both stocking and non-stocking SKUs) and manage the entire procurement process from order placement to receipt, in order to ensure order accuracy, fulfillment timeliness and overall customer satisfaction.
- Approve supplier invoices, while resolving PO discrepancies in a timely manner to guarantee product availability and timely payment to suppliers.
- Coordinate the end-to-end Return to Vendor (RTV) process for non-conforming inventory, including documentation, physical tracking, and shipping to ensure inventory removal and enable credit recovery and/or product replacement.
- Analyze sales/usage trends and develop inventory replenishment strategies required to maintain appropriate inventory in-stock levels consistent with company-defined goals, while minimizing overall excess and obsolete inventory.
- Maintain accurate planning metrics on a SKU level basis including purchasing information, costing, lead times, MOQ/EOQ, and safety stock levels.
- Respond to customer (both external and internal) inquiries promptly and professionally.
- Act as a liaison between customers and suppliers to resolve procurement related issues.
- Identify risks to the supply chain, such as material shortages or production delays.
- Escalate all issues pertaining to supplier performance (Cost, Quality, and Availability) to the Supply Chain Management leadership team.
- Identify process improvement opportunities in Purchasing, Planning and Inventory Management and participate in the implementation of best practices and tools to streamline operations and drive efficiency improvements.
- Bachelor’s degree in Supply Chain Management or related field/major.
- Minimum of 2 years’ experience in a Purchasing and/or Planning capacity, preferably in the Car Wash, Automotive, HVAC or adjacent industries space.
- Demonstrated practical knowledge of Purchasing principles and practices.
- Proficiency in Planning and Inventory Management principles and techniques.
- Strong negotiation skills and ability to build effective relationships with suppliers.
- Excellent analytical and problem-solving abilities, with superior attention to detail.
- Strong communication skills, both written and verbal, with a professional and courteous demeanor, and capable of successfully working cross-functionally.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Proficiency in relevant software and technology, namely:
- Oracle NetSuite (Required)
- MS Office Suite (Excel, PowerPoint), namely in analyzing and manipulating data
- Adobe PDF Creator, namely in creating/manipulating PDFs
- Ability to work independently, as well as part of a broader team, with a proactive, positive, resourceful and efficient attitude.
- Strong work ethic and commitment to excellence.
- Flexibility to adapt to changing priorities and willingness to take on additional responsibilities (as needed).
- Maintain a satisfactory attendance record.
- Perform the responsibilities of the position at a satisfactory performance level.
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