Internal Audit Manager

About Us

Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.

Our Core Values:

• Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission : To create conditions within which people can thrive!

Position Summary: This is a unique opportunity to step into a growing company and Internal Audit Team, which provides opportunities for professional development. The Internal Audit Manager will be responsible for leading complex risk-based audits and interfacing with business personnel of all levels. This position will mentor a small team of auditors. The Internal Audit Manager will also be responsible for monitoring emerging risks to assist in reprioritizing audit resources, as needed.

The goal of the Internal Audit Department is to provide high value, independent, proactive insights as the unit evaluates the organizations’ internal controls, corporate practices, processes and methods. Another responsibility of Internal Audit is to help the organization innovate with technology and develop and be a source of top talent that can be redeployed internally, offering an atmosphere for both personal growth and professional growth.

Duties and Responsibilities: As the Internal Audit Manager, you will:

• Provide insights into business risks and changes to be considered in the department’s internal audit plan.
• Prepare and at times review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope.
• Prepare audit findings clearly explaining potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. This includes providing value-added recommendations the business can implement.
• Draft engagement internal audit reports and communicate the results to the business process owners.
• Assist in the development of data analytics programs incorporated into audit planning and audit engagements.
• Promote and maintain a collaborative and strong working relationship with operations and shared service leadership.
• Mentor team members on audit techniques, critical thinking, writing skills, and mortgage regulations to build talent for future opportunities across the company.
• Track audit related findings and validate the effectiveness and sustainability of remediation actions.
  Qualifications:

• 6+ years of internal audit experience, ideally with management experience.
• Strong background in mortgage servicing auditing (4+ years). Mortgage originations experience is a plus.
• Certified Internal Audit (CIA) is required. Certified Public Accountant (CPA) is preferred. Other certifications such as Certified Information Systems Auditor (CISA) and Certified Risk Manager (CRM) are a plus.
• Skilled in operational audits, risk assessments and compliance audits. SOX experience is not required.
• Excellent communicator, strategic thinker and collaborative team player.
• Practical application of data analytics tools and techniques within internal audit processes is preferred.
• Experience with an audit workpapers tool is preferred and specific experience with AuditBoard is a plus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The company is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

• Paid Time Off (PTO)
• Medical, Dental &Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan