Fleet Repair & Maintenance Controller (Coppell)
- Monitor operational metrics and work closely with branch leaders and maintenance providers to plan and coordinate R&M activities with minimal disruption to operations.
- Own the accuracy of asset and contact data used by Fleetio for push notifications to occur to end-users; Monitor Fleetio automated push notifications for scheduled PMs and defect resolution; work quickly with parties to resolve any issues.
- Collaborate with maintenance providers to prioritize work orders, allocate resources, and effectively coordinate maintenance activities based on operational needs.
- Manage preventative maintenance (PM) task lists and schedules used by maintenance providers to increase equipment lifespan and reduce the likelihood of breakdowns.
- Approves repairs following defined spend parameters.
- Manage State and DOT programs performed by maintenance providers so Brink's vehicles remain compliant with regulatory standards.
- Verify the accuracy of data entry for vehicle history records to enhance data-driven decision-making.
- Ensures compliance with OEM, safety, and quality standards by managing distribution and follow-up of Service Bulletins and Campaign Directives to maintenance providers.
- Serve as the on-duty point of contact to Operations for swift coordination of emergency roadside services performed by third-party vendors.
- Act on all accident management-related inquiries/tasks.
- Provide technical expertise and guidance to maintenance technicians and operators to promptly resolve upfit-related issues such as onboard security, telematics, and camera malfunctions.
- Monitor and analyze vehicle performance metrics to identify areas for improvement and optimize repair and maintenance strategies.
- Other role-related tasks.
- A minimum of 5 years of proven experience in fleet repair and maintenance, planning, and scheduling in a fast-paced environment.
- Must be willing to work daily at our Head Office in Coppell, TX.
- Strong organizational skills and the ability to manage multiple priorities effectively.
- Self-starter with high motivation and drive to take ownership of results.
- Proficiency in using computerized maintenance management systems (CMMS) and other maintenance-related software. Fleetio and Holman Insights/GMS are preferred.
- Preferred experience in MRO (Maintenance, Repair, and Operations) KPIs, practices, and creating preventative maintenance schedules.
- Experience in Microsoft Office products such as Outlook, Excell, Word, and PowerPoint is highly desirable.
- Excellent communication and interpersonal skills to collaborate with cross-functional teams and external partners.
- Ability to work well under pressure and meet tight deadlines while maintaining high accuracy and attention to detail.
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