HR Representative & Case Manager

Job Title HR Representative & Case Manager

Location: San Antonio, TX

Job Type: Direct Hire

Salary: $70,000 / year

Start Date: ASAP

Work Model: In-Office

Benefits:

• medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D (Accidental Death & Dismemberment) insurance
• Short-term disability coverage

Position Overview

We are seeking an experienced HR Representative & Case Manager to support recruiting, compliance, and employee case management functions. This role works closely with leadership and hiring managers to support inclusive hiring practices and maintain full compliance with federal guidelines. The ideal candidate values company culture, communicates effectively, and thrives in a structured, people-focused environment.

Key Responsibilities

Recruiting & Outreach

• Partner with hiring managers to assess staffing needs and develop sourcing strategies aligned with JWOD/AbilityOne guidelines
• Design and implement recruitment, selection, and retention programs for individuals with and without disabilities
• Coordinate outreach efforts with community agencies, workforce centers, and vocational rehabilitation partners
• Represent the organization at job fairs, community events, and hiring presentations

Hiring & Documentation

• Conduct candidate prescreens and coordinate interviews with hiring managers
• Coach hiring teams on compliant and effective interviewing practices
• Maintain accurate recruitment documentation, including postings, offers, denials, and interview records
• Update applicant tracking systems and Monday.com boards to ensure real-time candidate and employee status

Case Management & Compliance

• Create, manage, and audit employee case files, disability documentation, PEI, and DQDs in compliance with JWOD/AbilityOne requirements
• Complete written assessments and ensure accommodations are properly documented and implemented
• Prepare for and support internal and external audits, ensuring full compliance
• Maintain strict confidentiality and data integrity across all HR systems

Required Qualifications

• Minimum 3 years of HR and case management experience
• Working knowledge of JWOD/AbilityOne guidelines and compliance requirements
• Proficiency in Microsoft Office , Excel , PayCom (HRIS) , and Canva
• Strong communication skills with the ability to de-escalate situations professionally
• Bachelor’s degree preferred (flexible)
• Must align with and value company culture

Work Schedule

• 40-hour work week
• Flexible scheduling options:
  • 7:00 AM – 4:00 PM
  • 8:00 AM – 5:00 PM
  • 9-hour shifts Monday–Thursday with a 4-hour shift on Friday