Implementation Engineer - Process Focused (Manhattan WMS/OMS)

Implementation Engineer - Process Focused (Manhattan WMS/OMS)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

ABOUT CEVA LOGISTICS

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.

YOUR ROLE

As a Process-Focused Implementation Engineer, you will define operational workflows, support system design, and ensure that business processes are accurately represented in Manhattan WMS and OMS solutions. You’ll work closely with Super Users, Operations, IT, and Training teams to build standardized SOPs and work instructions that drive successful deployments and long‑term adoption.

WHAT ARE YOU GOING TO DO?

Process Design & Documentation

• Define and map operational workflows for warehouse and order management functions.
• Translate operational requirements into Manhattan Active system behaviors and functional specifications.
• Create detailed process documentation and Standard Operating Procedures (SOPs).
• Partner with Super Users to co‑develop System Work Instructions used during training and post‑go‑live support.

System Implementation Support

• Provide business input to configuration and development teams during implementation phases.
• Validate system behavior against business requirements through QA and UAT processes.
• Act as an advisor to operational and customer teams during deployment execution.

Cross-Functional Collaboration

• Work hand‑in‑hand with Super Users, Deployment Managers, and Training teams to align process and system documentation.
• Serve as a knowledge resource for Manhattan platform capabilities and best practices.
• Ensure process changes are clearly communicated to affected stakeholders.
• Identify process optimization opportunities through data, observation, and feedback.
• Contribute to a centralized process library to support scale and standardization across deployments.
• Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems.
• Capture and communicate lessons learned to improve future rollouts.

WHAT WE ARE LOOKING FOR?

Education & Experience

• Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
• 4–6 years of experience in warehouse or order management process design and implementation.
• Strong familiarity with Manhattan WMS and/or OMS platforms.
• Experience working in 3PL, distribution, or fulfillment environments required.
• Experience in cross‑functional deployment teams preferred.
• Strong analytical and process mapping skills.
• Excellent written and verbal communication skills.
• Ability to collaborate across technical and non‑technical teams.
• Self‑directed and organized with the ability to manage multiple priorities.
• Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office).
• Willingness to travel to deployment sites as needed.

WHAT DO WE HAVE TO OFFER?

• Competitive compensation and travel support.
• Full benefits package including health, dental, vision, and life insurance.
• 401(k) with company match.
• Generous PTO and paid holidays.
• Opportunities for growth within a global logistics leader.

Location

Remote / 60–75% Travel Required (North America)

ABOUT TOMORROW

At CEVA Logistics, we empower leaders who think big and act boldly. If you're ready to lead one of the most ambitious WMS/OMS deployment programs in the logistics industry, we invite you to bring your expertise and energy to CEVA.

Join CEVA for a rewarding career where your vision can shape the future of supply chain.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world‑class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.