Applications Support Senior Manager

Citibank, N.A. seeks an Applications Support Senior Manager for its Irving, Texas location.

Duties: Plan, initiate, and manage information technology (IT) projects. Develop UAT optimization strategy building, environment setup, planning, data preparations, test scenario creation, execution, defect reporting, regression testing. Use Oracle 11g, DB2, SQL Server, Teradata, Hadoop, Netezza. Involved in database administration, data warehousing, transaction management, database maintenance strategy building, role-base access control, data indexing and ETL. Provide technical oversight across systems and applications, managing production environment and working with business leaders. Gather business and functional requirements, analyze impact to current application, and plan for data deliveries. Collaborate with Chief Data Office and business users to review the requirements and conduct gap analysis. Work with Development to review cross-system integration dependencies. Oversee documentation of business requirement, technical design specifications, high level data flow, and logical and physical architecture. Consult stakeholders on project status, proposals and various technical issues such as system design and implementation. Analyze user needs to determine design feasibility and time and cost constraints. Determine system performance standard and manage the UAT process building scalable automation solutions. Provide strategic direction for data validation and use ETL technologies including Hadoop. Develop automation using Ab Initio and Shell scripting to meet liquidity, risk and regulatory requirements for daily and monthly submissions. Work with Development to troubleshoot errors, adapt new changes to hardware, upgrade interface, and improve performance. Collaborate on systems design and interfaces. Maintain and enhance existing platforms ensuring applications stability and control access to authorized users for authenticated datasets. Maintain immutable data stores to enable consistent reporting across domains. Establish User Access Management Process and manage ongoing data level access within the application. Validate data integrity loaded in contract warehouse to ledger balances. Evaluate reporting formats, costs, and security requirements to determine hardware configuration. Monitor equipment functioning to ensure system operates in conformance with specifications. Manage projects using Agile methodology, track resource utilization, build knowledge repositories. Conduct planning sessions and share delivery approaches across the team. Estimate efforts with detailed development plan and drive timely delivery of projects. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, Engineering (any), or related field and 6 years of progressive, post-baccalaureate experience as a Consultant, Non-Production Support Manager, Lead Support Engineer, Software Engineer, or related position involving information technology project planning, execution and management. 6 years of experience must include: Oracle 11g, DB2, SQL Server, Teradata, Hadoop, Netezza; Ab Initio Graphical Development Environment (GDE), Co-Operating System (Co> Op), Web Services, Continuous Graphs, Enterprise Meta Environment (EME) Operations, Aginity Netezza; SQL, UNIX shell script, Python 3.x; Azure DevOps, Jira, Service Now; Database administration, data warehousing, transaction management; Database maintenance strategy building, role-base access control, data indexing and ETL; UAT optimization strategy building, environment setup, planning, data preparations, test scenario creation, execution, defect reporting, regression testing; and Data validation strategy building. Applicants submit resumes at Please reference Job ID #26936774. EO Employer.

Wage Range: $209,394 to $209,394

Job Family Group: Technology

Job Family: Applications Support

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Apr 09, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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