DIRECTOR OF ENTERPRISE SYSTEMS
- Partner with leadership to develop long-term strategies for IT, SCADA, and GIS systems that support organizational growth, modernization, and operational resilience.
- Lead, mentor, and manage staff across IT infrastructure, enterprise applications, SCADA operations, and GIS services.
- Drive digital transformation initiatives and promote a culture of innovation, collaboration, and continuous improvement.
- Oversee the design, maintenance, availability, and performance of enterprise IT infrastructure, networks, servers, databases, and cloud services.
- Provide leadership for SCADA system operations, ensuring system reliability, cybersecurity, configuration integrity, and adherence to operational requirements.
- Guide the development, integration, and support of GIS technologies to enhance spatial analysis, asset management, and operational planning.
- Ensure proper lifecycle management of systems, including upgrades, patching, standards adoption, and documentation.
- Support cybersecurity teams in implementing enterprise security policies, operational technology (OT) security controls, and incident response processes.
- Maintain compliance with applicable industry standards, regulations, and best practices related to IT, SCADA, and GIS environments.
- Lead risk assessments for critical systems and develop mitigation plans to ensure system resilience and continuity.
- Manage enterprise-level technology initiatives, ensuring alignment with organizational priorities, budget, and timelines.
- Oversee cross-functional projects that involve IT, SCADA, or GIS components, ensuring effective coordination and communication.
- Evaluate and adopt new technologies that enhance operational efficiency and system capabilities.
- Develop and manage operational and capital budgets for IT, SCADA, and GIS business groups.
- Oversee vendor and consultant relationships, including contract negotiation, performance monitoring, and procurement planning.
- Identify cost-saving opportunities and ensure responsible stewardship of organizational resources.
- Serve as the primary leadership contact for enterprise systems, ensuring timely communication with the executives and department leaders.
- Translate technical concepts into business-focused discussions to support decision-making.
- Work across departments to improve service delivery, streamline workflows, and enhance data-driven decision-making.
- Perform other duties as assigned.
- Strong understanding of IT infrastructure, networking, cloud services, cybersecurity, and enterprise applications.
- Knowledge of SCADA systems, industrial control system (ICS) architecture, and OT cybersecurity principles.
- Proficiency in GIS platforms and spatial data management techniques.
- Demonstrated strength in leadership, team management, strategic planning, and change management.
- Excellent communication, collaboration, and stakeholder-engagement skills.
- Ability to manage complex projects, budgets, and competing priorities.
- Ability to communicate effectively technical subjects to internal and external customers.
- 8–10+ years of progressive experience in IT, SCADA/OT, GIS, or enterprise systems operations.
- At least 5 years of supervisory or leadership experience.
- Experience in operationally critical environments (utility, water/wastewater, energy) is highly desirable.
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