Product Director - Infrastructure Platforms, AI/ML Platforms - Emerging Products

JPMorgan Chase & Co.
Plano, TX

Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.


As a Product Director for Infrastructure Platforms AI/ML Emerging Product in Infrastructure Platforms team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

This role is essential in our team’s mission to develop and deliver innovative, state-of-the-art products and solutions that strategically integrate and leverage AI to unlock business value for the consumers of our products.



Job responsibilities

  • Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
  • Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
  • Owns product performance and is accountable for investing in enhancements to achieve business objectives
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
  • Establishes and defines metrics that align AI product roadmaps with business value, ensuring accountability and transparency.
  • Leads cross-functional teams to ensure product capabilities and features are cohesive and complimentary, delivering a consistent experience for customers

Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions
  • Champion a culture of customer-centricity, collaboration, and continuous improvement within IP product teams. Strong understanding of modern product management practices, such as discovery, design thinking, prototyping, journey mapping, competitive analysis, addressable market segmentation, prioritization, and roadmap development
  • Demonstrated ability to coach, mentor, and develop others, both individually and at scale. Experience influencing cross-functional teams and senior stakeholders without direct authority
  • Excellent communication, facilitation, and storytelling skills, with the ability to make complex concepts clear and actionable. Strong analytical and systems thinking skills, able to connect day-to-day practices to organizational strategy and outcomes. Proven experience in product management, including product lifecycle management from concept to launch. Ability to define product vision, strategy, and roadmap in alignment with business goals. Experience in gathering and prioritizing product and customer requirements.
  • Strong analytical skills to assess market trends, customer needs, and competitive landscape. Understanding of market dynamics and the ability to adapt strategies to changing conditions.
  • Experience in managing budgets, resources, and timelines for strategic product development projects.
  • Extensive experience in building and managing products for AI/ML platforms. Knowledge of AI/ML algorithms, data structures, and software development practices. Experience in designing and managing complex architectures for AI/ML infrastructure both on-prem and cloud-based solutions.

Preferred qualifications, capabilities, and skills

  • Recognized thought leader within a related field
  • Familiarity with AI technology stack along with current market and industry trends.
  • Specialized training or certifications in AI/ML, cloud computing, or product management is a plus.
  • Bachelor’s degree in Computer Science, Engineering, Business Analytics or a related field; MBA or Master's degree preferred.
  • Experience working in technical product management or within infrastructure product domains

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Posted 2026-01-23

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